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David's Bridal Charlotte NC
- Bridal
- Charlotte, NC
About this business
Location details
Northcrest Shopping Center, 9717 Northlake Center Pkwy Suite L, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Worst experience ever. The most disgusting attitudes I’ve come across. Most of the girls that were not helping us complained about how many bridesmaids we had and the girl that helped us body shamed multiple bridesmaids. I was told to remove bra stuffers I didn’t have, she asked one if she ever ate and then told another her dress wasn’t for her and to take it off. She also told the bridesmaids we would’ve been lost without her because our bride didn’t know what she was doing?? Like I said, disgusting and unprofessional.
Business response:
Hello Sierra, we cannot apologize enough for your recent experience in our store. Thank you for bringing this to our attention so that we can take immediate action. We want you to know that your feedback is taken very seriously, and we will be sure to address with the appropriate parties to ensure improvements are made. Again, we thank you for sharing your experience so that we may learn and grow as a company and are better prepared for each and every customer moving forward. For further assistance with this matter, please ... read more
I am usually not the type of person to write reviews, but I just could not let this awful experience slide by. My bestfriend is using David's Bridal for her bridesmaids dresses, as we had made an appointment to go today to try on options for dresses. We were sent to look for and pick out dresses until a stylist was able to come and assist us. Danielle came up to us while we were browsing and helped us get into our fitting rooms. After coming out in the first dresses we had tried on, our bride was standing there with nobody... read more
Business response:
Hello Sarah, we are terribly sorry to hear about your recent in store experience. Please know that at David's Bridal, we follow a matter of respect policy which is not just for each other, but for our guests as well. We are truly sorry that any point you felt anything less than 100% comfortable and confident with our services. We thank you for bringing this to our attention so that we can take immediate action. We will absolutely follow up with the appropriate departments to ensure this does not occur with any other customer... read more
Honestly if I could give this location 0 stars I would! DO NOT COME HERE unless you have a specific dress from David's in mind. To be honest there are many other small business boutique store in and around charlotte with the same price range as David's. David's reminds me of a Walmart for wedding dresses. Very very low quality materials in their dresses you could honestly get the same feel with a SHEIN dress. They are very basic traditional designs. Horrible fluorescent lighting that makes you feel like you're at and OB offi... read more
Business response:
Hello Vanessa, we cannot apologize enough for your recent experience in our store. Thank you for bringing this to our attention so that we can take immediate action. We want you to know that your feedback is taken very seriously, and we will be sure to address with the appropriate parties to ensure improvements are made. Again, we thank you for sharing your experience so that we may learn and grow as a company and are better prepared for each and every customer moving forward. For further assistance with this matter, please... read more
We went to David’s Bridal in Charlotte at Northlake for my daughter’s first wedding dress shopping experience. We made the appointment for 4:30 so the crowds would be gone and figured our consultant would be very attentive since it was not so crowded. Boy were we wrong. We got there 10 minutes early and the girl at the front desk just told us to go start looking through dresses. When our consultant came over she was rude because we had pulled some dresses in a bag but we were only doing what the girl at the desk told us to. ... read more
Business response:
Hello Brandy, we cannot apologize enough that you and your daughter were not cared for as you deserve. It is our mission to provide our customers with a “once in a lifetime” experience, and we are so sorry that is not what you were given. We understand how important this time is for brides and do not take this feedback lightly. We will use your feedback to ensure we do not fall short of exceptional service in the future. We would love the opportunity to have you and your daughter back to ensure you receive the service on... read more
No help whatsoever, I tried the dress on by myself and had to ask her to clip me multiple times. She didn’t give me any suggestions and I was highly disappointed, not to mention I bought a dress and now wish I hadn’t .
Business response:
Hello Grace Angel. We are disappointed to hear about the lack of service on your recent visit. We strive to provide all of our guests with excellent care from start to finish. We apologize that we did not accomplish this, and would love to have you back for a more personal experience. Thank you, Ellice J.
Drove 2 hours to get someone who didn't know nothing about nothing...if your excited about you wedding date ...do not go here
Business response:
Hello Tracy, we are truly sorry that you did not receive better service during your recent visit with us. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end, and we are so sorry that is not what you were given. Thank you for sharing your feedback, we will work with our team to improve moving forward. We would love the opportunity to have you back so that our team can give you the service we pride ourselves on. Please email us at DBCares@dbi.com (Attn: Ch... read more
https://www.reddit.com/r/Weddingsunder10k/comments/9nzmra/are_davids_bridal_alterations_a_ripoff/
I purchased my wedding gown and all of my Matron and Bridesmaids dresses from David's Bridal. My 9 year old is my flower girl in my wedding and the dresses that were available were cut too small in the kid section. Per the recommendation of our stylist she suggested a dress that was not available in style or size an had to be ordered. She was unable to try it on. I ordered the dress and it took a month to arrive. The dress was not age appropriate. I attempt to return it within the 7 days to find out that the 7 days started ... read more
Business response:
Hello Sharice, we are deeply sorry to hear that your recent experience with us was less than satisfactory. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry if that was not what you were given. So that we can learn more, please email us all details at DBCares@dbi.com (Attn:Charlotte). Best, DBI
Very in professional , we ordered dresses in January for our June wedding we had to call call and call and finally got two of them and had to keep calling them to get the third one finally got it a week ago and it’s not the dress we ordered, thank God it’s the right color because we don’t have the time to do anything else. The dress the sent is completely the wrong style. When we first went into the store the manager acted as if I wasn’t good enough to shop there and showed me every dress in a price range that she thought I ... read more
Business response:
Hello Misty, we are truly sorry that you did not receive better service during your recent visit with us. This is not the type of service we expect to provide for any of our guests. We at David's Bridal strive to provide each and every one of our guests with exceptional service from beginning to end, and we are so sorry that is not what you were given. Thank you for taking the time to share your experience. We want you to know that your feedback is taken very seriously and we will be working to ensure improvements are made. ... read more
Frequently asked questions about David's Bridal Charlotte NC
How is David's Bridal Charlotte NC rated?
David's Bridal Charlotte NC has a 4.6 star rating with 5,194 reviews.
When is David's Bridal Charlotte NC open?
David's Bridal Charlotte NC is closed now. It will open at 10:30 a.m.