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David's Bridal Charlotte NC
- Bridal
- Charlotte, NC
About this business
Location details
Northcrest Shopping Center, 9717 Northlake Center Pkwy Suite L, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedHonestly, it’s been an amazing experience for me. There was a wide variety of beautiful dresses. Elaine was extremely helpful and she’s superrrr sweet. Loved her. I had my eye on the first dress i saw and i bought it right away. Thanks to Elaine who was very supportive.
Business response:
Thank you so much for your kind words, Sara. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
We had very bad experience at this store today, if your staff don't know how to deal with the customers they shouldn't work over there. Laura was super rude with me and my family, we went there to buy the bridesmaids dresses but we decide not to do it after horrible treatment. I would never recommend this place.
Business response:
Hello Margo, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
My family received horrible service at this store last week. They ladie's working were extremely rude to us and we will never recommend this store to anyone ever
Business response:
Hello Tara, we are very sorry to hear that you and your families trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Advertising states walk in welcome, drove two hours to get there and they weren’t going to even let us look! Horrible customer service, snotty attitudes!
Business response:
Hello Karen, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
My first appointment was w Brittany and she was so wonderful helped find both my girls dresses and then helped me find several. Upon returning I think the girls name was lisa was rude suggesting that I “had been thru this once Before”. I guess because I’m in my fourties with a child that gave her the right to assume something about me. She did not help me with getting in or out of my dress and when I asked for a dress she brought me one that was two sizes to small. I left in tears .
Business response:
Hello Sunny, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
No comments stay turn to a later day ,and then you know the experience I had at David Bridals.... Unhappy Mom....🤯🤯🤯🤯#I have to give Micheal his props he a salesperson if you want get a peasant person see Micheal...
Business response:
Hello Cynthia, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
RecommendedElaine Gardner.. # the Bonn.com/net.org
HORRIBLE !! MY MAID OF HONOR DRESS CAME BACK THE WRONG COLOR. HOW DO U GET GREY OUT OF GOLD ?? ELAINE GARDNER GOT A ATTITUDE AND YELLED IN HER FACE WHICH HAPPENED TO BE THE STORE MANAGER. I RECOMMEND A DIFFERENT STORE OR COMPANY.
Worst experience ever! If it wasn’t for Mycal we would have probably left. The 2 ladies that were working were so rude and didn’t want to be bothered at all. I wish I had gotten their names to call corporate on them. I may still go back and just find out to do that. I didn’t get my dress yesterday but will be getting it just not sure I want to get it from there unless I can only deal with Mycal. Due to the experience we had. We even had an appointment and the one lady that was supposed to check us in had very bad attitude wa... read more
Business response:
Hello Christine,we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
Frequently asked questions about David's Bridal Charlotte NC
How is David's Bridal Charlotte NC rated?
David's Bridal Charlotte NC has a 4.6 star rating with 5,194 reviews.
When is David's Bridal Charlotte NC open?
David's Bridal Charlotte NC is closed now. It will open at 10:30 a.m.