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David's Bridal Charlotte NC
- Bridal
- Charlotte, NC
About this business
Location details
Northcrest Shopping Center, 9717 Northlake Center Pkwy Suite L, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Never helped us
Business response:
Hi. Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
Took us to room with dresses. And that was it. Needed help & wasn't there. We left.
Business response:
Hello Melinda, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
**** Lauren you ruined my step daughters experience maybe this job is not a good fit for you*****WOW !!! I have NEVER had such a problem with DB like the one in Charlotte NC. What lack of respect, very unhelpful, the MANAGER had no clue on what’s going on in her store. My daughter has 7 girls in her bridal party and only 3 out of 7 we able to get there dress they picked out without problem. We we compensated $20 of a dress that had to be reordered twice and that doesn’t compensate the gas and time it took to get in the wron... read more
Business response:
Hello Candice, We are terribly sorry to fall short in providing you with an enjoyable shopping experience with our Charlotte location, and would love to ensure improvements are made. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) so we can assist you further. Humbly Yours, Jill K.
Had an appointment today for me and 2 of the bridesmaids Nicolle helped us and she was a pleasure and very helpful. Was a good day dress shopping.
Business response:
Hello Debbie, Thank you so much for sharing your valuable time to provide such kind words for our team! We're pleased to know that Nicolle was able to create a memorable experience for you to cherish! Please let us know if we can assist you again in the future, at dbcares@dbi.com, (Attn: Store Location/City). Best Wishes, Jill K.
I attending a Bridal show this past weekend and made an appointment to go try on dresses at David's Bridal while I was there. My soon to be sister in law did the same. She ended up wanting to go try on dresses last night instead of the day we both originally scheduled appointments for a week from now. She called to see if she could come yesterday instead of when she made her appointment and they told her that was fine, she didn't need to make a new appointment- just to come in that evening. She told me she didn't need to mak... read more
Business response:
Hello Christine, We're terribly sorry for the confusion on our part, and would love to ensure future visits with David's Bridal are more enjoyable. Thank you for sharing your valuable time and feedback, regarding your visit with our team. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location and/or City) so we can speak with you further regarding this matter. Warmest Regards, Jill K.
Business response:
Hi Alisha, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Brittiany D. in the subject line so that we may talk with you further about this? Thank you, Jessica H.
This is the worst place ever - do NOT I repeat do NOT go here. After paying $500 for alterations they ruined the dress. This was my friend’s daughter in law to be’s Dress. They stopped counting at 14 holes in the dress where they had hemmed along with other mistakes. Might I add this is 2 weeks before the wedding. Thanks Davids bridal for ruining her dress! Needless to say she was distraught but thank goodness for @classicbride&formals - outstanding customer service. Went above and beyond to help us in a very stressfu... read more
Business response:
Hello Michelle, we?re so sorry to hear about this. We understand the importance of this matter and would like to try and help. Please email us at DBCares@dbi.com (Attn. Brittiany D) with more details so that we can connect the bride with our Corporate Customer Service team. Thank you, Jessica H.
Awesome experience very professional. Alterations were perfect
My third time was a bad experience overbooked and not enough employees. And yes I had an appointment.
Frequently asked questions about David's Bridal Charlotte NC
How is David's Bridal Charlotte NC rated?
David's Bridal Charlotte NC has a 4.6 star rating with 5,239 reviews.
When is David's Bridal Charlotte NC open?
David's Bridal Charlotte NC is closed now. It will open tomorrow at 10:30 a.m.