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630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Absolutely horrible customer service at the Orland Park location! They ordered me the wrong bridesmaid dress!! Even through I had the right one on, gave the girl the dress to get the information and the color, they still ORDERED THE WRONG DRESS (they did get the color right though🤔). I ordered it to come straight to my house so I didn’t have to go back in there, of course now I had to. I get there, the only apology I got for my hassle was from the girl at the front door, NOT the TWO managers at the counter!!! Now, I ha... read more
Business response:
Hello Kim, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Orland Park location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
I bought my wedding dress and had an amazing experience here. I worked with Bethany and she immediately understood my style and brought out dresses to supplement the choices of my entourage. I would recommend her to anyone! I had been to a David's bridal in another town, and honestly wasn't impressed by the service. This particular branch has amazing consultants! In addition to Bethany, multiple other ladies came by to assist when I was trying to narrow it down, and I felt so well -taken care of. Thank you!!
Business response:
Hi Ashabari, it sounds like our team did an incredible job assisting you! Thank you for taking the time to share your kind words for our team. We will definitely pass along your praises! Best wishes, Steven E.
Picking out the dress was a little stressful but i finally had found "the dress" I told them I was on a budget anything from $100-$300 they helped the best they could. So i finally found a dress that was $300 but it needed alternating because it was loose. I honestly didnt expect to have that many visits to get all the alterations. Well anyways my dress came out to be $800 I was pissed cause i already had put in $500 and you dont get your money back, you get instore credit which is stupid. At the end up the day my dress didn... read more
Yesterday, I was helped by Kayla at the Flint store. She was wonderful and made it comfortable to dress shop. Definitely want her next time I go there! 5 stars to her!
Business response:
Hello Brianna. Thank you for reaching out to us. Feel free to share your experience with us. Best wishes, Steven E
Jessie was so patient and was very in tuned in to what we were looking for when we couldn't really pinpoint it ourselves.
Business response:
Hello Lisa, thank you so much for sharing. We are excited to hear Jessie was able to make your visit a special one. Best wishes. April B.
Kara is seriously wonderful! She did a really awesome job and helped me find my dress on the first try! She really knows her stuff. Love her!!❤️
Business response:
Hi Hailey, Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
Chelsea at the Peoria store is amazing and so caring
Business response:
Thank you for your rating Carol, we are very excited to know you enjoyed your time with Chelsea. Best wishes. Steven E.
Nici was so helpful! I found THE dress.
Nici was wonderful, she was patient and super sweet! Helped our bride find her dress and is girls found ours! Thank you Nici!
David's Bridal Corporate Office has a 4.7 star rating with 1,038,850 reviews.
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.