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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
DO NOT GO TO THIS LOCATION UNDER ANY CIRCUMSTANCES. The manager is inept, they lie, and their service is beyond lacking. DO NOT GIVE THESE CONDESCENDING TWITS ANY OF YOUR MONEY.
Business response:
Hello Sean, we apologize for the experience in store. If you need any further assistance, please email dbcares@dbi.com (Subject: Attn. Ross A.) Best wishes. Ross A.
I ordered my bridesmaid dress and received it in one week which was great. However, I called two days ago to make my appointment for alterations and they set my appointment for today(a Wednesday) at 10:30am. I work at noon so this worked perfectly...until I show up at 10:25am and the doors are locked with a note on the door saying they are closed today for the storm...so I got up 2 hours early, drove 25 minutes out of the way in the pouring rain to just have to turn back around and drive another 25 minutes back. No phone cal... read more
Business response:
Hello Tara. We would like to apologize for any inconvenience caused by our early closure. Due to the fact that our employees are not always local, we try to make decisions during inclement weather to keep them safe. That being said, we want to make sure that we are communicating any changes to our customers. We will definitely be partnering with the appropriate parties to ensure that improve on this. Thank you, Ellice J.
I would never recommend anyone to this location. First of all they are not accommodating. They pack us in like cattle and not brides. I bought 9 bridesmaid dresses and went back for my wedding gown dispite the treatment received the first time. We were seated late, there was only 2 chairs available and no room to get around. My mother was crying because it was not the experience she wanted for her daughter. I had to keep opening the dressing room door and be seen half naked by a gentleman looking for a prom dress for his da... read more
Business response:
Hello Jenni. We are deeply sorry to hear your experience with us was not a positive one. We want to create a once in a lifetime moment for all of our brides. We are saddened to hear that we are not achieving that and apologize. We here at David's Bridal strive for quality customer service and will work with this team to improve. Thank you, Ellice J.
I would never recommend anyone to this location. First of all they are not accommodating. They pack us in like cattle and not brides. I bought 9 bridesmaid dresses and went back for my wedding gown dispite the treatment received the first time. We were seated late, there was only 2 chairs available and no room to get around. My mother was crying because it was not the experience she wanted for her daughter. I had to keep opening the dressing room door and be seen half naked by a gentleman looking for a prom dress for his da... read more
Ordered my bridesmaid dresses from here & the first 2 were delivered without a problem (1 was mailed the other was picked up) then about 6 weeks ago I added a bridesmaid & ordered a new dress, asked for it to be express shipped & was told no problem & that it would be sent the following day after it arrived. Got an arrival notice on Feb 25. So I had assumed all was well & after it wasn't received by my bridesmaid on Friday I decided to followup on Saturday ...It was still at the store - I asked why it hadn't been shipped &... read more
Business response:
Hello Crystal, We are terribly sorry to fall short in providing you with an overall rewarding experience with our team, and want you to know that the information you provided will be reviewed by our executive team for improvements. Thank you for sharing your valuable time to provide us with feedback regarding your most recent order. We want to ensure you and your girls have everything you may need for your special day. I e can assist you further, please do not hesitate to contact us at dbcares@dbi.com, (Attn: Store Location/... read more
Business response:
Hi Lexie, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice/Kennesaw). Thank you, Ellice J.
I had an absolutely horrible experience on Saturday, March 3rd at the Woodbridge, VA location. I had made 2 appointments weeks in advance to be able to take my bridesmaids and myself dress shopping for my wedding. When I first arrived they were severely backed up and told us to start looking at dresses. By the time we finally received an associate to help us my bridesmaids had already picked dresses and were waiting to try them on. We had to once again wait for fitting rooms because there were so many people there and al... read more
Business response:
Hello Alicia, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN BrittianyD. in the subject line. I will be sure to share your experienc... read more
Horrible first experience for my sister. They were 30 minutes late starting her appointment and only allowed her 30 minutes because they were closing soon. She had to share a consultant with another bride which only allowed her to try on 4 dresses. Skip this horrible place and go straight to New York Bride & Groom of Columbia.
Business response:
Hello Amber, It saddens us to hear that your visit with David's Bridal was anything less than a magical experience. We would love the chance to ensure you are celebrated as you deserve. Please feel free to contact us at dbcares@dbi.com, (Attn:Store Location and/or City) so we can assist you further regarding this matter. Humbly Yours, Jill K.
I felt rushed during my appointment time that I had and the styles that I was looking for were not ones that I was given to try on.
Business response:
Hello Autumn. We are deeply sorry for the less then quality service you received on your visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We will be sure to pass along your feedback so that our team can grow from it and hope to have you back for a more enjoyable experience. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,037,777 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.