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David's Bridal Dayton OH
- Retail
- Miamisburg, OH
About this business
Location details
7-15 Prestige Plaza Drive, Miamisburg, OH, 45342, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
All around a Terrible experience. My bridesmaids spent well over $2000 there for dresses mind you I have 9 bridesmaids and 2 flower girls. My sister ordered her dress 2 times and they were dirty and shitty. So finally after 3 dresses we got it back and it was fine. Ordered my nieces dress and it was the wrong size and style, so we order another one April 1st and now there saying it won’t be in till July 27, 2 weeks before my wedding and she has to have alterations. And they also ordered the wrong size dresses for my flower g... read more
Business response:
Hello Dakotah, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Wish I could give them a zero, they were so rude when i brought in my dress that wasnt bought from them and told me they could not alter it. Very poor service. I made the appointment months in advance and had told them i bought it offline, and they still refused to alter it just stating "its policy, and I dont care, not going to worry about it". I wish i never would have had my bridesmaids get there dresses there, tereible company.
Business response:
Hello Jessica. We would like to apologize for the lack of communication you had from our team. We strive to keep our guests well informed every step of the day, and unfortunately we did not provide that for you. Unfortunately we not offer alterations for outside vendor gowns due to liability. We will be sure to share your experience with our team to ensure it will not happen again. Thank you, April B.
I am extremely disappointed to find out you don't help your customers who buy from you once they leave the store. B4 Nobody told me a year ago when I purchased my dream dress from you that your supposed to buy it bigger. I have 2 weeks until I get married and I can't even wear my dream dress and can't afford another one there fore I'm getting married in regular clothes. Thank you for ruining that for me. If I would have known the rule of key to buy it bigger I would be wearing my dream dress. It's a shame that when I called ... read more
Business response:
Hello Lyndsey, we are so sorry that you are experiencing this. We would never want our bride to feel so stress before their big day. If you would like us to look into this further email us at dbcares@dbi.com (Attn: April B city/location) with more details. Thank you, April B.
NEVER AGAIN!My bridesmaids and I went to our appointment had no problem finding our dresses that we like but the women(I know the name but am not posting it)who helped was extremely rude with bad breath. So we ordered our dresses they told us we'd have them in about 12weeks. I got an email in about 4weeks saying one of my bridesmaids dresses and my dress was ready and I was extremely happy because that was quick. Well I went to pick them up the bridesmaids dress was fine but I unzipped the bag to my dress(I paid for a cloth ... read more
Business response:
Hello Laci, We're terribly sorry for the experience you encountered with our location, and we want you to know that we take all of our customers' feedback very seriously. Thank you for your feedback regarding this matter. We will make sure improvements are made. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) if we can assist you further. Humbly Yours, Jill K.
Worse experience ever! Started off by not checking me in so now I get an email saying sorry we missed you. Consultant had no clue what she was doing as far as a wedding appointment, would have been better off with one of the hundred other teenage girls who where there for prom dresses. She didn't know her products or stock. My matron of honor had to track down the dress I saw online using another consultant. She had no expert knowledge as I would expect a DB employee to have. Come to find out it was her first day alone and ... read more
Business response:
Hello Ashley, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our services during your recent visit. Shopping for a wedding is such a special moment and we?re disappointed that your visit fell short of your expectations. We understand that you found your dresses at another location, however if we can assist you with anything further please let us know. Best, BrittianyD.
Today was such a disappointment! I made my daughters Prom dress appointment over week ago for 2pm. We intentionally arrived early so we could look without a consultant hovering over us. So we were able to look. We found a few dresses we liked. The greeter knew we planned on looking and when she saw we had a few she asked if we would like to begin our appointment early. I said yes when we were ready for a professionals input and guidance. Let me say, she was very pleasant and kind. However, I didn't catch her name. Then she... read more
Business response:
Hello Heather. We would like to apologize for the less then professional service you and your daughter received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you for your feedback, we will be sure to address this with our management team. Thank you, April B.
The moment I walked in I got starred down. Very rude and unprofessional. Nobody in there wanted to help me payoff the dress for my step daughter senior prom. Constant nasty looks. Needless to say my money won’t be spent there again.
Business response:
Greetings, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Ross A. ? (Insert City/Store Location)). Thank you, Christine G.
I’m not very happy with my last few visits here and after today i will not be returning, i will just drive another 25 mins to the location in Springdale. I try to give this location chance after but i am tired of the rudeness , being rushed & also being lied too . I understand it is prom season but that should not take over your whole store and all your employees. It’s not fair to the brides and their families who are spending thousands for their wedding day . I scheduled an appointment and it was basically like i didn’t hav... read more
Business response:
Hello Taylor, thank you so much for reaching out to us. Our mission is to ensure each guest still gets the attention that they deserve. If you would like to discuss this issue further, please email us at dbcares@dbi.com( Subject: Attn: Ross A.) Thank you. Ross A.
Business response:
Hello Riley, we apologize for the experience in store. If you need any further assistance, please email dbcares@dbi.com (Subject: Attn. Ross A.) Best wishes. Ross A.
Frequently asked questions about David's Bridal Dayton OH
How is David's Bridal Dayton OH rated?
David's Bridal Dayton OH has a 4.6 star rating with 3,642 reviews.
When is David's Bridal Dayton OH open?
David's Bridal Dayton OH is open now. It will close at 7:30 p.m.