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David's Bridal Grand Rapids MI

4.4

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Location details

Centerpointe Mall, 3585 28th St SE, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.44,186 reviews
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Kimmy Nelsen's profile image
Kimmy Nelsen 
10 years ago

I went there Tuesday with my bff and 4 of her bridesmaids. Service Sucked will never go back or recommend anyone go there.. We went to Alfred Angelos and had no appt and had An AMAZING Experience!!! 10 Stars to them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Maybe u should go there and see how ur supposed to treat ur customers !!! 

Ramona Okkema's profile image
Ramona Okkema 
10 years ago

Friend of mine went down yesterday. Disrespectful service from beginning to end of appointment. No help what so ever trying wedding gowns. There were other clients. However, she had a appointment, yet no personal guidance with getting gown on and off. Your business lost the sale of 6 dresses. Your store was the first choice. The bridal party's needs were considered and cared for right across the street and within 2 hours 5 dresses were ordered and the Bride's gown was cash and carry. 

Amanda Carey's profile image
Amanda Carey 
10 years ago

I made an appointment to find dresses for all 6 of my bridesmaids. The consultant, Amber, asked what colors I was interested in, any particular style I was looking for and the sizes my girls needed. She brought us back to 1 fitting room and said that she was going to check if we could have another one. She brought a couple sizes, none of which were the color I had requested. 3 of my girls had to take turns trying on 1 dress. Amber then disappeared for the majority of my appointment stating she had to go help "her bride." Oth... read more

Ashley Lyn Moser's profile image
Ashley Lyn Moser 
10 years ago

Horrible. Do not go to this store unless you absolutely have to. I am a bridesmaid and we are all getting our dresses from David's Bridal because we are spread all over the U.S. This is the only reason why I went there.. 1. The sales associates offer to 'help' you but then are no where to be found. I was even prepared, I had a list of dresses and the style numbers for those I was interested in but, it is pulling teeth to get help, even with an appointment. 2. July 24th I ordered a bridesmaid dress and almost two months late... read more

Amalia Stites's profile image
Amalia Stites 
10 years ago

This was by far the worst customer service I have ever had! You would think bridal consultants would be considerate and helpful but it was anything but! I went there in June for a bridesmaids fitting for my best friends wedding and when I walked in she had me fill out my name, number, and email. I have Tourette syndrome and my tics were really acting up that day. I know it wasn't the easiest to read but our consultant took one look at it, laughed, and said to me, "I can't read this at all! You know we need to read this. You... read more

Melissa Anne Radvansky's profile image
Melissa Anne Radvansky 
10 years ago

David's bridal can't ever get an order right and now they want to tell a new mom of a one week old she can't breastfeed even covered because they have "gentlemen in the store". Erin at the 28th street location by woodland mall in grand Rapids, Michigan thinks it's ok to shame a new mom for using her beasts for their natural biological purpose. 

Jamie Stearns's profile image
Jamie Stearns 
11 years ago

HORRIBLE! I had complete strangers helping me do up my dress because there was no one around. I had an online profile with a variety of dresses I liked that fit my budget, and conveniently all of them were "unavailable". They gave me dresses that were at the very top of my budget (before taxes or belts) and they treated me like I was not worth their time. There was one gal who was great, very nice, but kept getting called up front over the announcement speaker. I ended up coming back the next day with a friend to show her ... read more

Sara Loggins's profile image
Sara Loggins 
11 years ago

Take your dress somewhere else to get altered!!! The lady that took my measurements and marked my dress for alterations seemed a little out of it the day I was there. At the time, I didn't think much of it. Went back and got my dress today and it is WAY too small. They told me my breast grew TWO INCHES in ONE MONTH without me noticing. I had no change in lifestyle, medicine, food intake, activity, ect. I don't understand how that big of a growth could go unnoticed. They also told me I had lost an inch in my hips, but yet, al... read more

Hilary Schut's profile image
Hilary Schut 
11 years ago

We went there for a bridesmaids dress and was there a little under an hour. After helping ourselves to dresses and trying them on, not 1 person spoke to us or asked if we needed help finding anything. Even after making eye contact with us. They looked the other way. Not only that, but dresses looked so used with dirty arm pit stains and broken zippers. I was discusted! 

Frequently asked questions about David's Bridal Grand Rapids MI

How is David's Bridal Grand Rapids MI rated?

David's Bridal Grand Rapids MI has a 4.4 star rating with 4,186 reviews. 

When is David's Bridal Grand Rapids MI open?

David's Bridal Grand Rapids MI is closed now. It will open tomorrow at 10:30 a.m.