David's Bridal Grand Rapids MI

Amanda Knol 

on Facebook

8 years ago

I am in my best friend's wedding and we came to David's Bridal for the bridesmaids dresses only. We had such an awful experience here from the moment we checked in until the moment we walked out the door. I'm really glad the lady who helped us urged me to buy my dress that day because it was going to take "14 weeks to come in". I just got my email today that my dress is ready to be picked up.... it's been 6 days since the appointment. "Shit show" describes this business really well.... there isn't a single positive thing... read more

Inga Barber 

on Facebook

8 years ago

I really enjoyed my time, but it was hard to feel pretty when they didn't have a corset extender for me to try my dress on, I love the dress but I hope when I go for my fitting they have what I need to make sure it fits me perfectly. Also, I told my assistant that my niece was here a month before, and had nothing but good things to say..... She wanted to keep her dress a secret. But when I picked mine, I said lets trade pics, to my horror we bought the same dress...� I pray they can help me find a jacket to wear over mine, a... read more

Stacy Gage 

on Facebook

8 years ago

I had set up an appointment to get my wedding dress from David's Bridal. The consultant had some trouble finding my dresses that I had saved and wanted to try on. She was great about getting me the dresses, but the experience was not what I had expected. As a Bride, you want to feel special and pampered on that day you go shopping, it was busy and chaotic and I was fortunate to have my mom and sister there to help me make the decision on my dress. I also was not happy the day I went in to get my Bridesmaids dresses. We had 1... read more

Deborah Hepburn Spates Leader 

on Facebook

8 years ago

Unbelievable experience. They overbook appointments. We had a stylist who was overworked and clearly not able to perform her duties. Two changing rooms between 5 bridesmaids and 1 flower girl. Majority of the dresses we couldn't find in our sizes because there had to of been at least 60-80 other people trying on dresses too. It was wall to wall ladies at the clothing racks. We couldn't all enjoy each other because most of us were dealing with nowhere to sit, anxiety and claustrophobia. Not to mention there were no mirrors in... read more

Heather Hall 

on Facebook

8 years ago

Customer service was not good! Luckily i came in early found dresses i wanted to try on and had my mom and step mom to help because my consultant was not available! It has potential to be a great place, if customer service was improved, and if they provided water or something to keep us hydrated. 

Lindsay Rachelle 

on Facebook

8 years ago

I sent up an appointment to try on wedding dresses. The idea I had when working with a stylist was completely different than my actual experience. The lady was slow at getting the dresses I wanted to try on. I have a list of my favorites and she told me that I could probably only have time to try on 6 of them. Even though the appointment was 2.5 hours. She had another appointment that came in, so she was working with 2 appointments. Thank goodness I had people there to help me get the dresses on and off and find the ones I w... read more

Grace Fricano 

on Facebook

8 years ago

We got there early for our appointment and they forgot about us. We waited for 45 minutes before I decided to say something and then our consultant was nice but pretty unhelpful. She only helped my bridesmaid get out of maybe 2 out of the 10 dresses she tried on. Pretty useless, but whatever I didn't really mind because at that point I didnt have high expectations anyway. I wouldnt go back but it wasnt the most horrible experience either. 

Tricia Davison 

on Facebook

8 years ago

Store was beautiful and staff was friendly. I booked my appointment online and when I got there the lady helping me booked herself double for my time so she was helping someone else. I drove 3 hours to try to find a dress and the lady helping me ended up spending more time with the other girl bc she wasn't being as nice as me. I didn't know that when you were mean someone was going to help you more...doesn't make sense. I ended up walking around and grabbing dresses to try on myself with my sister and friend.