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David's Bridal Lexington KY
- Retail
- Lexington, KY
About this business
Welcome to David's Bridal Lexington, Kentucky store, serving brides and special occasion customers of Keene, Nicholasville, Lawenceburg and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), col... read more
Location details
111 West Reynolds Road Ste 130, Fayetteville Town Center, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I wasn’t pleased with the service my daughter received.
For over a month, I have been waiting for my mother of the bride dress to arrive. Well guess what - it hasn't because the wrong dress was ordered. It does not matter how business the store was that day - it is the sales associates' job to confirm that the correct style number for the dress was entered into the system. Now , I've been told that i have to wait another month for their mistake to be corrected. At this point, my search will continue and if i find something, I will demand a refund.
I set my January 20th appointment in December. I arrived on time to my appointment met with my consultant and started looking for dresses while i waited for my wedding party to show up. My experience was short changed by the srore beinf extremely over crowded . Over crowded is an understatement. I was expected to stay in my changing room and my guest crowd around the door. How in the world was we supposed to see the dress. I happy to say I said yes to a dress and a beautiful crown. But plese look into your over booking. Brid... read more
Not as many dresses in stock as I thought would be there. Definitely not enough workers to help all the women, my consultant should only be focusing on me and not another bride. Each bride should have their own, so that they get enough help. I did however find a few dresses that I liked and where added to my wish list which I have no clue where it’s at. Not sure if it’s on line or at the store. I was never told.
If you walk in the door and your dress assistant is Shelbee, turn around and walk out. She was not helpful or pleasant at all. She kept disappearing during my fitting. I always had to ask her for assistance with clipping the dresses. She never took the initiative to help at all. My family that was with me carried my dresses that I picked out around until one of the other employees felt sorry for us and came to hang them up for me. I had to ask for my measurements to be taken. She acted like I was bothering her. Not a great ... read more
Oh my goodness AWFUL! Grumpiest staff ever working for such a precious celebration of happiness and love. FELT SO WEIRD. Walked in and they had no idea wh I i was because apparently I wasn’t in the books - then magically later they found my name. I was on the appointment schedule after all. (Of course I was, I confirmed about 50 times theoigh text and online). Told them what I was looking for and the lady helping me brought out the most hysterical ugliest (exact opposite) dresses of what I was looking for. 28 minutes afte... read more
The older lady was in a rush and just trying to get us out. She put back the wedding dresses that we picked for the bride to try on. She put the veil on for finishing touch but in a rush snatched it off when done.
"Where customer service is our priority" unfortunately they've confused "priority" with "means absolutely nothing". I was gifted two zip up hoodies for my wedding day, unfortunately they didn't fit. I stopped by the Lexington location to exchange them, they informed me that because my wedding day had already passed (even though I was still within 30 days of the items being purchased) they would be unwilling to do anything for me. I'm disgusted that after purchasing my wedding dress, flower girl dresses, maid of honor dress, ... read more
I purchased my wedding dress and everything to go with it from here. I booked my alterations appointment and my dress still didn't fit right with my wedding being next week and living three hours away the lady was very nice and fixed it that night, however they charged me an additional $50 on top of the $175 I had already paid for alterations. I felt like it wasn't my fault that it was wrong and I shouldn't have had to pay anymore. I will probably never go back.
Frequently asked questions about David's Bridal Lexington KY
How is David's Bridal Lexington KY rated?
David's Bridal Lexington KY has a 4.7 star rating with 4,509 reviews.
When is David's Bridal Lexington KY open?
David's Bridal Lexington KY is closed now. It will open at 10:30 a.m.