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David's Bridal Madison WI
- Retail
- Madison, WI
About this business
Welcome to David's Bridal Madison, Wisconsin store, serving brides and special occasion customers of Middleton, Sun Prairie, Verona and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors ... read more
Location details
Prairie Towne Center, 8118 Mineral Point Rd., Madison, WI, 53719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Well, my assistant informed me she'd be working between myself and another bride, but not to worry because she's done it before. I thought this would work out fine but she was much more attentive to the other bride. I waited quite a bit for her to get dresses or switch them (as she did not approve of family assisting). She did a very good job at finding what I wanted, but she seemed much more focused on the other bride and her needs. After the wedding dress, we did bridesmaids and we're told another lady would help us with t... read more
Business response:
Hello Samantha. We are very sorry that your recent visit to our store was a sub par experience. We at David's Bridal want every guest to feel special and well taken care of. We did not accomplish that for you and your bridal party and we apologize.Thank you for leaving your contact information, we will have someone from our management team reach out to you. If there is a specific time you would like them to contact you, please let us know at dbcares@dbi.com (attn: Kristen). Please allow us the chance to rebuild your trust in... read more
Although I did find my dress, I was not happy about having to share a consultant with another bride. Half the time I was standing around waiting for the next dress.
Business response:
Hello Jodi. Despite our stylists do sometimes need to work with more than one guest at a time, we try to ensure that each guest still gets the attention that they deserve. We unfortunately wasn't successful with that. We are pleased to hear that you were able to find a dress that you like. Best wishes, Steven E.
Our stylist was very unhelpful. We hardly saw her the whole time and she didn't really seem to know the selection. She didn't get to know what we were looking for or help us find any dresses.
Frequently asked questions about David's Bridal Madison WI
How is David's Bridal Madison WI rated?
David's Bridal Madison WI has a 4.2 star rating with 2,047 reviews.
When is David's Bridal Madison WI open?
David's Bridal Madison WI is open now. It will close at 6:00 p.m.