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David's Bridal Madison WI
- Retail
- Madison, WI
About this business
Welcome to David's Bridal Madison, Wisconsin store, serving brides and special occasion customers of Middleton, Sun Prairie, Verona and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors ... read more
Location details
Prairie Towne Center, 8118 Mineral Point Rd., Madison, WI, 53719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I came in to try on cage veils, but only one was available in store. I was told I could look online, which I already had. Not helpful when the whole point of going to the store was to see what they look like on. Disappointed.
Business response:
Hello Courtney, we are very sorry to hear that you were disappointed with our selection in store. We do offer a wide variety online www.davidsbridal.com If you would like to provide more details of the type of accessories you are looking for please contact us at dbcares@dbi.com (Subject Attn. Ross A) Thank you.
Toni was a delight to work with. She pulled such a perfect dress for me. She really listened to me and made the whole process incredibly comfortable and fun! I couldn't have imagined a better experience.
Business response:
Hi Marissa, it sounds like our team did an incredible job assisting you! Thank you for taking the time to share your kind words for Toni. We will definitely pass along your praises! Best wishes, April B.
I didn't find the dress with you but Jamie was amazing. She worked so hard at trying to find us a dress and made the experience such a pleasure.
Business response:
Hi Dora! Thank you so much for providing such a great review of our team in Madison. We are happy to hear you had such a good time with us in the midst of our party like atmosphere. Thank you again for taking the time to share your kind words for Jamie. We will definitely pass along your praises! Best wishes, April B.
My assistant Ashley was AMAZING! She was so down to earth and spoke to me like we were old friends. She made me feel extremely comfortable. She was very efficient with the time we had and managed to find my dream dress! We also found all of the bridesmaids dresses as well! It was a great experience!
Business response:
Hello Ali, thanks for sharing your experience! We are so excited that Ashley was able to provide exceptional service to you and your bridesmaids during your visit at the Madison store. Congratulations and best wishes. April B
I felt not welcome in the store as soon as I walked in the lady at the desk made it out like I wasn't able to look around the store in my own because they were busy today. Then I went to try on dresses and I got a nasty attitude when I went to try on dresses. Will not recommend to friends and family.
Business response:
Hello Ashley. We are deeply sorry to hear that your recent visit left you feeling uncertain. We at David's Bridal strive to create a memorable experience for all of our guests and we did not live up to that standard for you. We would love to have you back for a more personal visit. If you would like to do so, please email us at Dbcares@dbi.com (attn: April B) so we can set up a comeback appointment for you. Thank you, April B.
EXCELLENT JOB!!!!!!
Business response:
Hello Dederia, thank you so much for sharing. We are excited to hear we were able to make your visit a special one. Best wishes. April B.
Nicole did a fabulous job helping me find a gown for my event! I loved how attentive the staff were. They made me feel welcome.
Business response:
Hello Elizabeth! We are so excited to hear how helpful Nicole was while visiting our Madison location. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
It was a busy day and had little plus size dresses in my price range
Business response:
Hello Roxanne. I apologize for the overabundance of guests on your visit. As we go into our busy season our stores can take on a bit of a party atmosphere. That being said, we are committed to giving quality service to all of our guests. Our team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate... read more
Ashley was very helpful and curtious to my moms and my needs. She made me feel comfortable. Ashley kept me informed if she needed to assist another appointment and how long she'd be. If too long then the manager stepped in. I bought my dress, 1st one tried on after 6. Great job.
Business response:
Hello Pam, thank you for sharing your experience with our Madison team. We are so excited that we were able to provide you with the top notch customer service we strive to hav. Congratulations and best wishes. April B.
Frequently asked questions about David's Bridal Madison WI
How is David's Bridal Madison WI rated?
David's Bridal Madison WI has a 4.2 star rating with 2,047 reviews.
When is David's Bridal Madison WI open?
David's Bridal Madison WI is closed now. It will open at 10:30 a.m.