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David's Bridal Madison WI
- Retail
- Madison, WI
About this business
Welcome to David's Bridal Madison, Wisconsin store, serving brides and special occasion customers of Middleton, Sun Prairie, Verona and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors ... read more
Location details
Prairie Towne Center, 8118 Mineral Point Rd., Madison, WI, 53719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Amazing work and great customer service!
Business response:
Hello Kristie, thanks for sharing your experience! We are so excited that our team was able to provide exceptional service for you during your visit at the Madison store. Best wishes. April B
First I spent what felt like 10 minutes waiting at the front to check in while the "hostess" worked with one of the two customers in the store. I wouldn't have minded if it was busy but it was not and several employees walked right past me not even acknowledging me or asking to see if I wanted help or to have her just find me once she was done with her customer at the check in. Once I singed in she pointed me to the general area of shoes and head pieces as that was all I needed. Shoes were a mess and it took me a while to fi... read more
Business response:
Hello Emily, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: April B. – (Insert City/Store Location)). Th... read more
Consultant had no taste or clue of what I was looking for. Showed her pictures etc. and also found dresses on the website and she couldn't "find" them in the store. I was told I could not look or go through the dresses as that was the consultants job.....which I think is ridiculous! How do I know what you have if I can't look at the dresses? Very disappointed! Need to change how they do things and let the bride look at the dresses. Also, had 5 women working, 2 brides in the store, and my consultant was running between the ... read more
Business response:
Hello Julie, thank you for providing your feedback. We do apologize the item you found online was not available in store. It is a challenge to keep online inventory in store for guests to try on. If you would like to discuss this issue further or have any questions about our inventory please email dbcares@dbi.com (Attn April B.) Congratulations and we hope to hear from you soon. Ross A.
Very helpful and nice! Helped me get my dress as soon as possible in the color I needed.
Business response:
Hi Heidi, we are so glad our team was able to provide you with an excellent customer service experience. Best wishes, April B.
Everything was excellent! The staff members were very friendly, helpful, and considerate while I was making a dress decision. The store was also very welcoming and offered a wide selection of dresses to choose from.
Business response:
Thank you Grace, we are very excited to know you enjoyed our selection and service. Thank you for sharing. Best wishes. April B
Very friendly and efficient.
Business response:
Hello Amelia, thank you so much for sharing. We are excited to hear we were able to make your visit a special one. Best wishes. April B.
I was looking for a slim fitting dress with a high neckline and some bling under $200 and I found the perfect dress at David's
Business response:
Hello Claire, congratulations on finding the perfect dress! We are excited that our team was able to assist you during your visit at our Madison location! We would love to see how gorgeous you look in your dress, and encourage you to visit our Facebook page and post pictures! Best wishes, April B.
Selection was good, but very busy. I had an appointment, but didn't really get much help.
Business response:
Hello Grace, we apologize that you did not receive the full attention that you deserved. As we go into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love to set you up with a comeback appointment so you can get the attention that you deserve. If you are interesting in setting up another appointment or discussing your issues further feel free to email us at dbcares@dbi.com (ATTN Steven E) Thank you, Steven E.
Everything was magical. My consultant was perfect and fit right in with the group! She knew what I wanted and listened to what I had to say!
Business response:
Hello Jessica, thank you for sharing your experience with us. We are pleased to see that we were able to provide you with a magical experience. It’s great to hear that our staff exceeded your expectations during the visit. Best wishes, Steven E.
Frequently asked questions about David's Bridal Madison WI
How is David's Bridal Madison WI rated?
David's Bridal Madison WI has a 4.2 star rating with 2,047 reviews.
When is David's Bridal Madison WI open?
David's Bridal Madison WI is closed now. It will open at 10:30 a.m.