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David's Bridal San Jose CA
- Retail
- San Jose, CA
About this business
Location details
Winchester Shopping Center, 3111 Stevens Creak Blvd., San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Overall experience was fine. I asked if we could have 2 dressing rooms, but they said they were all double booked an unable to give us the second room, which was fine. I understand that, however the entire time we were there the rooms next to us were still vacant. There were at least 6 available.
Business response:
Hello Ysenia, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Taylor was amazing and so helpful she made mine and my bridesmaids experience so excellent and easy. She was great I'll definitely request her from now on
Business response:
Hi Raquel, thank you for sharing your lovely experience with us. It sounds like Taylor has done a fantastic job assisting you on your bridal journey so far! We look forward to your next visit! Best wishes, Christine G.
Everyone was friendly its just wasn't the one on one experience we were expecting. She jept disapearing to other clients.
Business response:
Hello Jennifer, we apologize that you did not receive the full attention that you deserved. As we go into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love to set you up with a comeback appointment so you can get the attention that you deserve. If you are interesting in setting up another appointment or discussing your issues further feel free to email us at dbcares@dbi.com (ATTN Steven E) Thank you, Steven E.
This is my second time getting a dress from this location. Both times I've had wonderful consultants. Today I had Anne. I'm a full-figured girl looking for a bridesmaid dress for my best friend's wedding in November. Even though there were other clients, Anne was wonderful. She got me a variety of dresses that fit the criteria and really listened to my feedback. When I mentioned I loved the Grecian detail on one dress, she lit up and said she had a few other dresses she thought might work well. She brought back two gorgeous ... read more
Business response:
Hi Lindsey! Wow, it is amazing hearing how Anne was able to assist you with finding the perfect dress for your best friend's wedding. Thank you for sharing your experience with us! Best wishes, Steven E.
Updating location to offer more private dressing rooms and mirrors. By doing so would make the experience more personal and intimate.
Business response:
Hello Jessica. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Felicia was an amazing consultant. She was so helpful and kind.
Business response:
Hello Ann! Thank you for your wonderful review! We are thrilled to hear that you enjoyed your time with Felicia and that she was able to provide such excellent service during your time with us! Best wishes, Steven E .
Yesterday I went looking for my dress, I had many ideas in my head but not defined my style, happily Amanda, helped me, with patience and suggestions, And i could find it. I'm so happy .
Business response:
Hello Maria, we are so excited to hear how helpful Amanda was while visiting our San Jose location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. Best Wishes, Steven E.
The lady that picked my dresses didn't do a good job. I was looking at other brides asking her to bring dresses that they were wearing. I also wasn't helped to get the veil. Overall I just wish I had a better experience looking for a dress.
Business response:
Hello Ahlam, we are so sorry to hear that you are unhappy with our services. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Steven E .) Thank you, Steven E
My experience was awesome! My consultant Erika was amazing and knew extacly what I wanted!! She was amazing!!
Business response:
Hi Kaelynn, it sounds like our team did an awesome job assisting you! Thank you for taking the time to share your kind words for Erika. We will definitely pass along your praises! Best wishes, Steven E.
Frequently asked questions about David's Bridal San Jose CA
How is David's Bridal San Jose CA rated?
David's Bridal San Jose CA has a 4.5 star rating with 3,237 reviews.
When is David's Bridal San Jose CA open?
David's Bridal San Jose CA is open now. It will close at 7:30 p.m.