This profile has been claimed by the business owner or representative.
David's Bridal San Jose CA
- Retail
- San Jose, CA
About this business
Location details
Winchester Shopping Center, 3111 Stevens Creak Blvd., San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Great! Grace was good about letting us try the dresses my mom wanted and even tho we left and came back she remembered the dress we wanted to purchase!
Business response:
Hello Neli, Thank you so much for sharing an amazing review for our San Jose team! We're pleased to know that Grace helped to ensure your mom was able to find her dream dress, and Grace was ready when you returned for your purchase! Congratulations on finding the perfect dress for mom! Best Wishes, Jill K.
I took my dress to get it altered and it was still long. Now I have to wait for another week to receive it.
Business response:
Hello Yanet, we are sorry to hear that you are disappointed in our alterations services. Thank you for your feedback. If you need any further assistance feel free to email us at dbcares@dbi.com(attn Steve E). Thank you, Steven E.
Overall: Good 1st session: Sogol at the Stevens Creek location was super helpful. She actually listened to my specifications. I was a walk in and only spent around 10min with her, found the dress I later chose. I spent a total of 30min there. She was very attentive and kind. 2nd session: I came back to try on a different size because last time it was too big. I actually made an appointment this time. I was told a stylist would help me later so I went ahead and went along with my business. A stylist did not help me with the ... read more
Business response:
Hi Jeanette, we are happy to hear how pleased you were with the service provided during your recent visits. Thank you so much for taking the time to share your good experience with us. Best wishes, Steven E
Had a great experience! Taylor and Monica have been great!
Business response:
Hi Tricia, we are thrilled to hear how pleased you were with the service Taylor and Monica provided during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Steven E
Very friendly and patient with the customer's decisions!
Business response:
Hello My, thank you so much for taking the time to rate your recent experience at our San Jose store and share this feedback with us. Best wishes, Jessica H.
We had an appointment, which got us a fitting room. The sales person was nice but was to bust with other customers to help us with anything
Business response:
Hi, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
The stylist was not helpful. She was helping three people at the same time..very distracted....
Business response:
Hi Thuy, we are very sorry to hear that our team has disappointed you doing your recent visit. Thank you so much for taking the time to share this feedback with us, as it allows us to improve on the service we offer. If you would like to discuss this further please contact us at dbcares@dbi.com (Subject: Attn. Jessica H.) Thank you, Jessica H.
Our consultant left us by ourselves we did most of the work she stopped by about 3 times each time we had a question or needed something...
Business response:
Hi Regina, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Too many appts booked at once. Barely any personal attention.
Business response:
Hi Kay, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal San Jose CA
How is David's Bridal San Jose CA rated?
David's Bridal San Jose CA has a 4.5 star rating with 3,237 reviews.
When is David's Bridal San Jose CA open?
David's Bridal San Jose CA is open now. It will close at 7:30 p.m.