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David's Bridal Scarborough ON
- Bridal
- Scarborough, NS
About this business
Location details
1900 Eglinton Avenue East, Scarborough, NS, M1L 2L9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Just heard about your mistreatment and discrimination of a black employee who got erased off the schedule for wearing a headwrap to protect her hair in winter months. Will NOT be shopping here anytime soon for any of my bridal gear or bridesmaids gear. Headwraps are so common in black culture and just everyday fashion! Stop discriminating. Honestly. It's disgusting and it's bad for business.
Business response:
Hello Stephanie, thank you for reaching out. It was brought to our attention this week that an employee in one of our Canada stores was asked to remove her non-religious head scarf during her shift, per company dress code. We regret to have caused embarrassment or discomfort of any kind with this employee and want to stress that at David’s Bridal, we welcome our employees to be themselves at work, and we never tolerate discrimination of any kind. We have taken this experience to heart, and, as of today, have updated our dr... read more
The bride and 4 bridesmaids came here to get bridesmaids dresses. Stacey was great, very helpful and friendly. We were all sharing a fitting room but the store was busy that day so we were understanding. However, there was complete and utter disorganization when it came to picking up our dresses. My dress was ready and I asked for it to be shipped to me (via UPS). However, the unit number of my condo wasn't put on the delivery slip, so I ended up telling the store I was having UPS send the dress back, saying I'd pick it up... read more
Business response:
Hello Kathleen, thank you for taking the time to bring this to our attention. We are very sorry to hear of the confusion regarding the arrival of your items. We understand your frustrations and will be sure to provide your concerns to our team to ensure better service in the future. If you need any additional assistance with this matter please email us at DBCares@dbi.com (attn:BrittianyD) Thank you, BrittianyD.
Absolutely ridiculous. My sister had an appointment at 1:00pm and upon arrival they told us are consultant would be ready at 1:30pm. So we just shopped around no consultant no rooms to put the dresses in. After a while we got a room but no consultant still (one change room for two girls). After all our dresses were done still no consultant an hour and half later. No apologies from a manager or staff either. One lady tried to help a bit but she was dealing with her own appointment. Walked out with nothing when we were prepare... read more
Business response:
Hello Caitlin, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
My friends and I had a terrible experience. Our appointment was for 1:30 and we got assigned a "stylist" over an hour later. The "stylst" did not pull a single dress for us nor offer any advice. She stood at a computer outside of our changeroom discouraging us by telling us items on special order - not once did she direct us to dress IN stock. She never bothered to ask what we were looking for or type of wedding. She also clearly did not look at the sheet the bride filled out as we were open to getting some accessories, but ... read more
Business response:
Hello Jessie, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
Stacey was absolutely horrible to work with. She kept putting me in dresses that were to small and made me look pregnant, she forced me into one dress and then had to cut me out of it. She had a disgusting attitude and knew nothing about the dresses when asked questions. Definitely ruined what was supposed to be a positive and happy experience. Will not deal with David’s bridal again. Word of advice to David’s bridal, hire people who know what they are talking about and actually enjoy what they are doing.
Business response:
Hello Whitney, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
RecommendedHad a awesome time searching for brides makes dresses! The Stylist was super helpful!
Business response:
Hi Samantha! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
RecommendedHad a fantastic experience! My consultant, Michelle M. was the best! I got there early and she was ready for me. She listened to exactly what I wanted. She was super helpful and informative. When ever I came out of the room she was right there to help zip me up. She even had another customer that she was assigned to and she was able to juggle us both flawlessly. Checking out Courtney H. was great! She went through every detail of the ordering process and answered all my questions. Would go back in a heartbeat! Everything was... read more
Business response:
Hello Rebekah, We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, BrittianyD.
PLEASE READ this honest review, or skip down to my tips on what to do if you must go here. But first I’ll share my horrid experience with David’s Bridal - Scarborough. I did my research online first (A MUST) and found a series of dresses I loved for my bridesmaids, including the perfect colour. I called ahead and told them exactly what dresses I wanted. I booked the appointment over the phone for me and my bridesmaids + my mother and mother-in-law to look for their own dresses afterwards (9 people total). We got there and ... read more
Business response:
Hello Madison, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
I had the worst experience at this store. I’ve even questioned buying bridesmaids dresses from here. I came from out of town to This store being the closest to me. I had made an appointment. I had been to the store previously and had a really nice girl who I had requested to have again as she knew what I was looking for. I was mortified. We had one change room for 3 bridesmaids and my mom. The sales consultant was nothing but snobby and didn’t even help the girls do their dresses up! I had to do the dresses up and clip them ... read more
Business response:
Hello Jessica, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
Frequently asked questions about David's Bridal Scarborough ON
How is David's Bridal Scarborough ON rated?
David's Bridal Scarborough ON has a 4.5 star rating with 5,464 reviews.
When is David's Bridal Scarborough ON open?
David's Bridal Scarborough ON is closed now. It will open tomorrow at 10:30 a.m.