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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Elena, We are thrilled to hear you had a great stay, and we appreciate the 10 out of 10 score. We hope you return again soon.
Business response:
Linda, We sincerely appreciate your feedback, and are glad you had a pleasant stay. We hope to have another opportunity to better serve you in the future, as any score less than a 10 out of 10 indicates there are areas in which we may improve.
Business response:
Pat,We sincerely value your feedback, and are so happy you had a great stay! Your 10 out of 10 score validates the hard work of our team every day to serve our guests.
Clean Room We stayed for several days. The room was very clean but had some damage that needs attention. Nothing major. We also had to request maid service as our room was not cleaned daily.
Business response:
We appreciate your feedback, and we are glad to have made your stay comfortable. If your plans bring you back to the Finger Lakes region, we hope you will stay with us again.
Such a beautiful, relaxing place to stay! Bed was so comfortable. Our room was fab! We loved it! Wonderful shower. Can't say enough about how lovely everything is!
Business response:
Lonnie, We appreciate all guest feedback as this allows us to gauge our operations to ensure we are providing the best guest experience possible. We hope you return again in the near future.
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
Business response:
Angel, We appreciate your feedback, and are thrilled to hear you had a great visit. We hope you return again soon!
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
Good Service We rec'd exceptional service from the woman running the breakfast nook; unfortunately i did not get her name!
Business response:
Michael, We appreciate your feedback, and are thrilled to hear you received exceptional service during breakfast.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,203 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.