del Lago Resort & Casino's cover image

This profile has been claimed by the business owner or representative.

del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.216,655 reviews
Select a rating
Charlene's profile image
Charlene 
2 years ago

Loved the bathroom! 

Business response:

Charlene, We're glad to hear how you enjoyed your stay and specifically the bathroom. We hope you return again soon. 

Lorraine's profile image
Lorraine 
2 years ago

Excellent place will return. It was easy to get to and not a long drive to other places and towns, even if rural. The room and accommodations were top notch. Very comfortable and clean. 

Business response:

Lorraine, We appreciate your feedback and are glad to hear about your great stay. We hope you return again soon. 

Emily Green's profile image
Emily Green 
2 years ago

Such friendly staff 

Business response:

Emily Green, We appreciate your feedback and are so glad to hear how team members provided friendly guest service. We hope you visit again soon. 

John's profile image
John 
2 years ago

Business response:

John,We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We look forward to future visits. 

Margaret's profile image
Margaret 
2 years ago

Traveling alone. Felt safe Dining options. Friendly staff Entertainment 

Business response:

Margaret, We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We look forward to future visits. 

Ivia's profile image
Ivia 
2 years ago

Business response:

Ivia,We appreciate your feedback and are glad to hear how you enjoyed your stay! 

Jessica's profile image
Jessica 
2 years ago

Everything was great as soon as we walked in. Everyone was nice and the room was beautiful. I felt very safe in the hotel. 

Business response:

Jessica, Our team takes pride in providing exemplary guest service and we are thrilled to hear that we were able to provide you with a great experience from the very beginning until you departed. We're so glad you felt safe and comfortable, and we hope to welcome you back again soon. 

Tim's profile image
Tim 
2 years ago

Clean Clean new rooms. Everything was very clean. All the lights on motion sensors was convenient. Bed and pillows were way too hard for my liking. 

Business response:

Tim, We appreciate your feedback and are happy to hear how we met your expectations. We hope you'll return again soon so we can provide an ever better experience worthy of a 10 out of 10 rating. 

Chad's profile image
Chad 
2 years ago

Seal in the toilet broken, so could hear water was leaking all night. 

Business response:

Chad, We appreciate your feedback and apologize for any inconvenience that may have been caused by the toilet running all night. We have notified our Maintenance team and hope you return again soon. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 16,655 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.