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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.216,655 reviews
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Kelli's profile image
Kelli 
2 years ago

Love itp 

Business response:

Kelli,We're thrilled to hear how you enjoyed your visit to our property. We hope you return again in the near future! 

Karen's profile image
Karen 
2 years ago

The rug in our room was stained and wet. Door to refrigerator was dirty. Food was medioca 

Business response:

Karen,We appreciate your candid feedback as this is the best way we can learn from our mistakes. We will be sure to address the issues you have pointed out. 

Dianne's profile image
Dianne 
2 years ago

Father’s Day getaway. My husband and I came to Del Lago for a Father’s Day get away. The hotel staff was so friendly, greeting us warmly each time we came upon each other. The room was very clean and nice. I do wish they still had a buffet. We actually drove to Turning Stone for their buffet and came back to Del Lago to gamble and sleep. Our breakfast in the am was very fresh and delicious. 

Business response:

Dianne, We are thrilled to hear about the great stay you had with us and we are so glad that our team met the mark in many aspects of your stay. We work diligently to ensure every guest has the best possible experience and is made to feel welcomed. We hope you return again soon! 

Shirley's profile image
Shirley 
2 years ago

Business response:

Shirley,We appreciate your feedback! 

Kelesey's profile image
Kelesey 
2 years ago

Business response:

Kelesey,We appreciate your feedback and are thrilled to hear about the great stay you had with us. We hope you return again soon! 

Armand's profile image
Armand 
2 years ago

Business response:

Armand, We appreciate your feedback and are glad to hear of the satisfactory stay you had with us. We hope you return again soon, so we may provide an even better experience for you. 

Trevor's profile image
Trevor 
2 years ago

Close to the highway, easy access and clean rooms 

Business response:

Trevor, We are glad to hear how you enjoyed your stay with us and found the location of our resort to be conducive to your traveling needs. We hope you return again soon should you be in the area. 

Beverly's profile image
Beverly 
2 years ago

The food and service at the Sociale Restaurant for breakfast was great. Wished it stayed open longer for a sweet late nite snack and gelato. 

Business response:

Beverly,We're glad to hear of the positive experience you had while staying at our resort and while dining at the Sociale restaurant. We hope you plan on returning again soon! 

Shonda's profile image
Shonda 
2 years ago

Business response:

Shonda, We appreciate your kind feedback. Our team works diligently to ensure the best possible service and amenities for our guests. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 16,655 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.