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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent in every way. Excellent in every way.
Business response:
Julie,We appreciate your feedback, and are thrilled that you found our accommodations to be excellent in every way.
Affordable dining and entertainment
Business response:
Paula, We appreciate your feedback, and are glad you enjoyed your visit. We hope to have you stay with us again soon!
A great find! We don't gamble, and were just looking for a one night hotel stopover on a long trip to Canada. This was perfect; clean, spacious, comfortable, and a very elegant room with great amenities in the room and a very acceptable cafe. We didn't try the other restaurants or the spa. We make the trip often and this will be our stopover from now on!
Business response:
Helen, We sincerely appreciate your kind feedback, and are happy you will be returning to us for future visits.
Business response:
We appreciate your kind feedback, and hope you visit us again soon!
Business response:
Luanne, We appreciate your 10 out of 10 rating, and hope you return again soon!
Disappointed with cleanliness of A/C ducts, visible dirt buildups.
Business response:
Radovan, We appreciate your candid feedback about the cleanliness of your Hotel room. While we regret to hear of the issues surrounding the cleanliness of the air ducts, we will use this feedback to address your concerns.
Business response:
Markita,We appreciate you giving us a 5 out of 5 score. We are glad to hear we provided great guest service and an overall great experience. We hope to have you back again soon!
Check in was very friendly, room was very nice, and overall everything was great.
Business response:
Michael,We are thrilled to hear of your flawless experience. We hope you return again soon!
Weekend getaway in fingerlakes region We travelled to finger lakes region to buy a boat. We wanted to stay overnight and visit wineries, but didn't want to pull the boat all around. Needed a big enough hotel that wouldn't mind us unhitching and leaving boat on property. Chose Del Lago, and happy we did. Big room, clean, comfy bed and pillows, friendly staff. Didn't gamble - spent enough on boat and wine.
Business response:
Erik, Congratulations on your new purchase! Thank you for choosing del Lago Resort and Casino, and we hope you visit our region again for the wineries and the beautiful scenery the Finger Lakes region has to offer.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,203 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.