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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.216,657 reviews
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Michele's profile image
Michele 
2 years ago

Business response:

Michele, We appreciate your feedback! 

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James 
2 years ago

This hotel was fantastic- the decor, comfortable bedding and amenities were great 

Business response:

James, We appreciate your feedback and are glad to hear you had a great stay! We hope you return again soon. 

Toni's profile image
Toni 
2 years ago

Business response:

Toni, We appreciate your feedback! 

Domenic's profile image
Domenic 
2 years ago

Very friendly staff 

Business response:

Domenic, We appreciate your feedback and are thrilled to hear that you encountered friendly staff. One of our pillars of operation is to provide exceptional guest service to everyone who walks through our doors, and we're glad to have accomplished this once again. We hope you return again soon! 

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anthony 
2 years ago

Modern casino close from all directions. Went to another place last year further down the 90. Went for a relaxing night away and had what felt like 20 kids jumping around loudly til midnight. This place was quite and relaxing and alot cleaner and modern compared to the other casino. 

Business response:

Anthony,We're thrilled to hear that we were able to provide relaxing, clean and quiet accommodations. We strive for excellence in our guest service operations and are thrilled to hear that we met the mark. We hope you will visit us again soon if you are ever in the area! 

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Larissa 
2 years ago

Business response:

Larissa,We're glad to hear about your stay at our resort and are glad we were able to meet your expectations. Guest satisfaction is critical to our operations. 

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Valerie 
2 years ago

It was good. The neighbors were loud, and there were some stains on the pillows. 

Business response:

Valerie, We appreciate your feedback. We will be sure to address your concerns regarding the pillows in your Hotel room. We hope you will stay at our resort again in the future. 

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Katie 
2 years ago

Stay and play is the way to go 

Business response:

Katie, We're thrilled to hear about your great stay and appreciate your recommendation to fellow guests about staying at our resort. We look forward to hopeful future visits. 

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Danielle 
2 years ago

Very convenient to stay for the night when visiting the casino 

Business response:

Danielle, We appreciate your feedback and are glad to hear that our accommodations met your needs and was convenient to accessing the casino floor. We hope you visit us again soon. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 16,657 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.