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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Melanie,Thank you for sharing your feedback. We're glad to hear you had an enjoyable stay.
Great!
Business response:
Gillian,Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed your stay, and we hope you will visit us again soon!
Great friendly staff.
Business response:
Darlene,We sincerely appreciate you sharing your feedback with us regarding your stay! We hope you will return again soon!
Business response:
Grant,We appreciate your feedback and are glad to hear you enjoyed your stay. We hope you will return again soon!
Business response:
Deborah,Thank you for taking the time to share your feedback regarding your stay. We hope you will visit us again soon!
Business response:
Anonymous, Thank you for taking the time to share your feedback with us. We hope you will return again in the future.
All expected service
Business response:
Blair,We are thrilled to hear we delivered the exemplary service you expected from us. We appreciate you staying with us.
Request not honored My sister and I both made a reservations with requests to have connecting rooms. Although the hotel was not full, they did not honor our requests. We were placed across the hall instead.
Business response:
Brenda, We are very sorry to hear that we were unable to honor your request of adjoining rooms, however, later check-ins can make it more difficult for us to accommodate special requests as cleaned and inspected rooms are given on a first come, first served basis.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,206 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.