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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Blake, We're so glad to hear about the great stay you had with us. Our team always appreciates receiving positive feedback as it validates our daily efforts to ensure our guests are having the best possible experience while visiting our resort. We hope you return again soon!
Business response:
Andrew, We appreciate your feedback and are glad to hear you had a great stay!
Gamble, sleep and get your car charged Nice place to get your car charged and spend the night. The casino is clean and nice and very large.
Business response:
We appreciate your feedback and for staying at our resort- we are glad to hear that you found our EV charging stations to be convenient to you during your travels! We hope you will make plans to visit us again in the near future should your travels ever bring you back to the Finger Lakes region of New York.
Business response:
Eric, We appreciate your feedback and for staying at our resort! We hope you will make plans to visit us again in the near future!
Weekend getaway. Stay was wonderful. Portico restaurant was exceptional and overall a wonderful experience
Business response:
Rocco, We truly appreciate your feedback and we are thrilled to hear how you had a wonderful stay with us. Our team works hard to ensure every guest receives the best possible service when they come through our doors. We hope you will visit us again soon!
Only one elevator was working. The rest was great!
Business response:
Tammy, We appreciate your positive feedback and are glad you had an overall great stay! We do apologize for any inconvenience that may have been caused by one of our guest elevators being out of order. Our vendor is aware of the situation and is looking at a resolve for the issue. We hope you return again soon!
Business response:
Brenda, We appreciate your feedback and for staying at our resort! We hope you will make plans to visit us again in the near future!
Business response:
We appreciate you taking the time to share feedback regarding your stay at our resort. We are thankful to have received positive feedback as our team works diligently and meticulously to ensure the best possible guest experience. We hope you return again soon.
We come here to stay at least twice a year.Love everything about this place especially cleanliness, friendly employees Would like to comment that our room 231 had a nonfunctional tv remote Had difficulty using,also,on our entry door, there is a huge gap from the doorknob to the floor, could hear everything in the hall and I felt a bit uncomfortable in the room with the opening
Business response:
Vivian, We appreciate your positive feedback and the validation as to how hard our staff works to ensure positive guest experiences. We will be sure to address your concerns with the appropriate departments.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 16,657 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.