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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great rooms! Very clean. Casino was huge. We had a ton of fun
Business response:
Melanie,We appreciate you staying with us, and we are so glad to hear you had a good time. We hope you will visit us again soon.
Room was excellent, clean, comfortable and elegant. Our only complaint was the temperature, even when we turned the thermostat down to 65 it was still quite stuffy in the room. Staff did offer to send maintenance but the unit was working it was just not cool enough to be comfortable which I figure is because we were on the top floor (heat rises and all). I would definitely stay again but I’d bring a fan for some air circulation.
Business response:
Sheree,Thank you for sharing your feedback with us. We are glad to hear you had an enjoyable stay. We appreciate you letting us know about the AC issue you encountered with the room. Maintenance has been notified and will go to the room to assess how the issue may be rectified.
Room very large, modern and comfortable.
Business response:
Monica,We appreciate you taking the time to share your experience with us. We are glad to hear we met your expectations and hope you will stay with us again!
The variety of the slot machines, the cleanliness of the whole casino, felt safe in casino and in our room. Very friendly and accommodating staff. There was nothing we did not like.
Business response:
Patricia,We appreciate you taking the time to provide feedback regarding your stay and are glad to hear you had a great visit! We hope you will choose to visit us again soon!
the staff was very friendly and thriving to please our every needs.
Business response:
Arlene,We appreciate your feedback and thank you for staying with us!
It was a fun stopover on our trip to Ohio.sure beats just a regular motel. We wish the best restaurant was not open during our stay as it has mainly weekend hours but that’s not uncommon these days.
Business response:
Michael,We're glad that you decided to visit our resort during your travels to Ohio. We hope you might decide to make a trip to del Lago for leisure in the future where you can enjoy our fine dining option. The Finger Lakes is a beautiful region with much to enjoy during the Autumn season.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,214 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.