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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.216,659 reviews
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Shane's profile image
Shane 
2 years ago

The rooms were clean and nice although there wasn’t a microwave. The resort itself is very small and there are a lot of sketchy drunks walking around casino floor. 

Business response:

Shane,We sincerely appreciate your feedback. We work diligently to ensure the safety, comfort and security of our guests. While we are glad to hear you enjoyed your Hotel room, we regret to hear of your concerns regarding the casino floor. We hope you will consider visiting us again soon. 

Jaime's profile image
Jaime 
2 years ago

Very nice and safe clean 

Business response:

Jaime, Thank you for taking the time out of your day to share feedback about our resort. Our team works tirelessly to provide the best possible guest experience. We're elated to hear you found our resort to be safe and clean. 

John's profile image
John 
2 years ago

It was OK 

Business response:

John, We appreciate your feedback. We hope to have you visit us again in the future so we may provide you with a better experience. 

Patricia's profile image
Patricia 
2 years ago

Wish they sold a local newspaper and wish the rooms had a table you could actually eat at. More . 25 slot machines. Free beverages on the casino floor was nice. 

Business response:

Patricia, We appreciate your feedback, and are glad you found many aspects of your stay to be enjoyable. We offer Junior and Deluxe suites that have additional tables and chairs for your comfort and enjoyment. We hope you have plans to visit us again in the future. 

Letsy's profile image
Letsy 
2 years ago

Business response:

Letsy,We appreciate your feedback and for staying with us. We hope you return again soon! 

Katie's profile image
Katie 
2 years ago

Business response:

Katie, Your feedback is greatly appreciated. We hope you visit us again soon. 

JOANNE's profile image
JOANNE 
2 years ago

Business response:

Joanne, Thank you for staying with us! 

Jason's profile image
Jason 
2 years ago

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

Christine's profile image
Christine 
2 years ago

Business response:

Christine, Your feedback is greatly appreciated. We're glad you had a great stay, and we hope you consider returning if you are ever in the area again. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 16,659 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.