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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,632 reviews
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Nolan A's profile image
Nolan A 
2 years ago

Incredible place and expensive lodging. 

Business response:

Nolan A.,We appreciate your feedback, and are pleased to hear you enjoyed our facilities. We hope you return again in the near future! 

Terence's profile image
Terence 
2 years ago

Business response:

Terence,We appreciate your feedback, and are thrilled to hear you had a great stay! We hope you return again soon! 

Jeffrey's profile image
Jeffrey 
2 years ago

We stayed at the hotel because we were to see a show at the resort. We were never notified that the show was canceled. As a result we spent a considerable amount on the room and dinner - but no show. We would have rescheduled. 

Business response:

Jeffrey,We sincerely apologize for any inconvenience that might have been caused due to the postponement of the show. Notification was sent out via email and social media platforms due to a scheduling conflict with the artist. We hope you will be able to return and attend the rescheduled show for next year. 

Jennifer's profile image
Jennifer 
2 years ago

Clean Hotel with friendly staff Great stay— bed was comfortable, clean room and lobby. Gaming floor was also very clean. Rooms have lights on occupancy sensors which help light up the space when you walk in. The hotel was full and did not hear guests next door or in the hallway. Recommend for adults. 

Business response:

Jennifer, We appreciate your feedback, and are happy you had a great stay! We hope you return again soon. 

Roger's profile image
Roger 
2 years ago

The room is spacious and good value for the money. Ate at the Sports Book and had an excellent bartender!! 

Business response:

Roger, We appreciate your feedback and are happy you found good value for the money in our resort. We hope you return again soon! 

Scott's profile image
Scott 
2 years ago

Business response:

Scott, We appreciate your feedback, and are thrilled to hear you enjoyed your stay! We hope you will visit us again soon. 

Catherine's profile image
Catherine 
2 years ago

Really liked the room setup - the long counters and the benches at the foot of the bed. Very comfortable. 

Business response:

Catherine, We are so pleased that you enjoyed our Hotel rooms, and found the set up to be conducive to a comfortable stay!We look forward to your stay! 

Mary's profile image
Mary 
2 years ago

Great stay. Clean room and great dining options. 

Business response:

Mary,We sincerely appreciate your feedback, and are glad to hear you had a great stay! We hope you return again soon! 

Daisy's profile image
Daisy 
2 years ago

Business response:

Daisy,We appreciate your feedback, and are glad you enjoyed your stay! We hope you return again soon. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,632 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.