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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beautiful facility only comment would be need for hall carpet cleaning , staff outstanding!!
Business response:
Pamela, Your kind words are sincerely appreciated! We're very thankful you found our team members outstanding. We all work so hard to give our guests memorable experiences they will want to repeat in the future. If you are ever in the area again, we will be here waiting to serve you!
Business response:
Joyce, Your feedback is greatly appreciated, and it sounds like you had a great stay! We hope you visit us again in the future so we can continue to provide world class amenities and service.
Business response:
Barbara,Your feedback is greatly appreciated, and we are thrilled to hear about your great visit. We hope to have you return for continued visits.
Very clean
Business response:
Charles, Your feedback is greatly appreciated, and we're glad to hear you had a clean and comfortable stay. We hope you visit us again soon!
Business response:
Stacey,We're so glad to hear about your great stay. We appreciate all guest comments and feedback, but it is always an added bonus when we receive favorable reviews- it reinforces the efforts of our team everyday!
Clean and Comfy I was working in the area and this hotel was close and cheap. The room was clean and big, lots of room to stretch out. The bed was nice, firm with a pillow top. The only thing I didn't like was the "rain style" shower head. I tend to get dirty at work and need to be blasted off with a higher-pressure shower head. Definitely would stay here again. *Side note* I went to the casino with $40, lost $20 immediately on a bad/stupid slot machine. I put $20 into the Spy vs Spy machine and cashed out at $100. Fun casin... read more
Business response:
Matthew, We appreciate you taking the time to share your feedback with fellow guests regarding your stay. It looks like you had a great visit and we're so glad. We hope you visit us again in the future whether it is for work or for leisure.
Business response:
Susan,We thrilled to hear about your great visit and appreciate the positive feedback. We hope you visit us again in the future.
Happy to be here Updated, clean, larger sized room and comfy bed. I wish the casino was nicer to us.
Business response:
Jennifer, We sincerely appreciate your kind feedback, and we are elated to hear you are happy to be visiting our resort. We are glad you found our accommodations to be clean and comfortable. We hope you visit our resort again soon!
Very limited ding options
Business response:
Stephen, We appreciate your feedback, and are happy to have received a favorable review. We hope you were able to find a suitable dining option, and that you will visit us again in the future. Our front desk team members are always happy to provide great recommendations in the area as well!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 16,659 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.