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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ted J., Thank you for your feedback. We are glad to hear you enjoyed your stay and look forward to your return.
We love the friendlyness of all of the staff. Feel safe. Everything is clean, neat & & respectable. We truly enjoy visiting to Del Lago. It's well worth our drive from the Buffalo area. The area just seems safer than our casino's by us.
Business response:
Jacqueline, Thank you very much for your review. We thank you for visiting our hotel and casino and we hope to have you back again soon.
Business response:
Julio, Thank you for your review and for choosing del Lago Resort and Casino. We hope to have you as a return guest in the future.
This is a luxury room for a moderate rate price. We're extremely happy with the staff (front desk, wait staff, and security) , the room, and the resort/casino environment. We are looking forward to staying here again.
Business response:
Peter, Thank you very much for your feedback. We are happy you enjoyed your stay with us and found our team members to be warm and welcoming. We look forward to your return visit!
Spacious, very clean rooms. There should be more information available in the rooms. There should be the option of a bathtub for older guests.
Business response:
Dave, Thank you for your feedback. We do have in-room iPads that display information about the amenities we offer on property. We do offer shower chairs as well for your convenience. During your next stay, feel free to request a shower chair at check-in and one will be provided for you.
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Business response:
Linda, Thank you for your feedback. We are glad you enjoyed your stay!
Great environment, nice staff!
Business response:
Ellie, Thank you for your feedback. We are glad you enjoyed your stay and found our team members to be friendly and helpful. Thank you for allowing us to provide excellent hospitality to you and we look forward to your next visit!
Comfy beds. We stayed here for a wedding at a nearby winery. Room was large and the bed was very comfortable. The little cafe had a nice breakfast that was not too expensive and the spa looked nice. I would definitely come back for one of their weekday $99 deals.
Business response:
Susan, Thank you very much for your positive feedback. We look forward to having you as a return guest in the near future!
Business response:
Michele, Thank you for your feedback. We are happy you enjoyed your hotel stay and look forward to your return.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,220 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.