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Delray Honda
- Car Dealers
- Delray Beach, FL
About this business
Location details
2500 S Federal Hwy, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Let me start by saying this place is A SCAM & SO ARE THE CARS ! FROM THE PEOPLE, numbers, services, wait time, and all around. Let me start by saying they sold me my first car that started smelling like smoke. Jonas Bair mentioned through text that I could exchange my car within 7 days. Instead, I get charged for a second car as it was considered a new trade and went against his word, to leave me with $18,000 out the door with my trade in at $20,000. Yes, I just spent $40,000 on two cars in 1 week for a Honda 😂 yet alone, t... read more
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Business response:
Hi there, We are glad to hear that Jonas and Jason provided you with 4 star service. Please visit us again for all of your vehicle needs.
MUST READ BEFORE YOU BUY*********** SO Delray Beach Honda sold me a 2015 Honda Accord that was a lemon and burning oil bad, and they knew about it before they sold me this vehicle. they said they have a 4.9 rating this would never happen.......yet won't help me fix it and blamed all the problems on me .. and begged me right away after I bought the vehicle to give them a five star review. The first sketchy (red flag) situation was when I was at the dealership on the phone with my mom, when I was trying to purchase a car from ... read more
I bought a 2020 Honda HR-V for $18,470 financed over 24 months. The first statement showed that it included a service contract that I never ordered. In sum, the $18,470 HR-V turned into $25,841. When I tried to contact the salesman, he wasn’t returning my calls. If you want to buy a Honda go somewhere else.
Business response:
Hi Gerald, thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the service contract and the lack of communication. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com. Thank you for your feedback.
I'm in Houston, TX. Saw a deal on Cargurus for a CRV on their lot. Submitted an Inquiry which lead to a deal after 2 days of negotiating. Sent them my Credit Application, to then be told by Antoni Basta (Sales Rep), they can't hold the car while I fly into Florida to finalize the deal, even with a deposit. Don't waste your time with these guys if you're out of town. The deal went from 25k E-price to 31k, from jump, and had to work my way down over 2 days to get a price we both agreed upon to then we won't hold it for you. Wh... read more
Business response:
Hi Louis, thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during the negotiation process. We understand the frustration of not being able to hold the car while you finalize the deal. We appreciate your feedback and will take it into consideration to improve our services. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.
Prices for service posted on their website are not what one gets after arriving at the dealership. Dealership website advertised a $ 65.00 oil change and turned into a $125 charge at the dealership. FALSE ADVERTISING!!
Customer Relations Department Delray Honda 2500 S Federal Hwy Delray Beach, FL 33483 Subject: Formal Complaint Regarding F&I Manager, Brandon Garland Dear Sir/Madam, I am writing to express my extreme dissatisfaction and disappointment with the abhorrent customer service experience provided by your Finance and Insurance (F&I) Manager, Brandon Garland, during my recent visit to Delray Honda. The incident occurred on July 27th 2023 when my mom her brother and his wife and I visited your dealership to purchase a vehicle. Throug... read more
Business response:
We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.
One of the most dishonest car dealers I have experienced in 65 years. I was lied to about the features on my car and because they knew I was rushed, they did everything in their power to make sure I didn't catch their lies until I was on my way home, late at night. Then I was promised they would make things good with me. I never heard back from them again. There are many places to buy a car. Save yourself the aggravation and go anywhere else.
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.
Bought a vehicle here. Owed a refund which has been repeatedly promised "the check is in the mail." Many weeks later, still no refund. Not a huge sum of money; but money owed to me regardless. Delray Honda, Dishonest and disappointing way to conduct business! When a dealership, from management to the accounting/finance dept does not maintain honesty, integrity and accountability to do the right thing, one must be suspect of their overall business practices. Certainly not a good start for growing relationships and helping pro... read more
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.
Frequently asked questions about Delray Honda
How is Delray Honda rated?
Delray Honda has a 4.8 star rating with 17,459 reviews.
When is Delray Honda open?
Delray Honda is open now. It will close at 9:00 p.m.