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Delray Honda
- Car Dealers
- Delray Beach, FL
About this business
Location details
2500 S Federal Hwy, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Terrible car shopping experience I regret to inform you that I am incredibly dissatisfied with my car buying experience at Delray Honda. I had to suffer through racist and intolerant remarks, a rude and unprofessional financial manager, and a poorly detailed car. Upon being the financing process of the car, you could tell that the financial manager, Gary Robinson, was rushing the purchase with little regard to me and my family's needs. It felt as though Mr. Robinson was waiting for his shift to end and we were just a nuisanc... read more
Business response:
Bianca, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact our Customer Relations Department at customerrelations@delrayhonda.com.
Buying out my Accord lease was totally misled Since in the midst of this Pandemic situation I just wanted to purchase my lease out at the end with the less amount of time and effort as I was buying out my lease at Delray Honda where I originally leased it. First thing I did was fill out a credit report online and submitted it ok. When I came into the dealership the next day with an appointment while I then still had to wait over an hour to proceed to fill out the paper work the Salesman I had previously spoken to on the phon... read more
Business response:
We are so sorry to hear you had this experience. We would like to discuss this issue with your lease in more detail to figure out where things went wrong. Please contact our Customer Relations Department at customerrelations@delrayhonda.com. Thank you.
Not so sweet 16 I planned to purchase a 2019 Honda Civic Sport for my daughter's 16th birthday. I agreed to a price on Saturday, 2 May 2020, and my salesman emailed me a purchase order. the finance guy tried to sell me an extended warranty but I declined. I agreed to wire the funds on Monday, when the banks opened for business. The salesman sent me videos of the car to show my daughter. He also recommended a shipping company because I was having the car shipped to north Florida. Sunday morning, I was informed that another sa... read more
Business response:
We apologize that we couldn’t match you with your ideal vehicle this time around. We have invested thousands of dollars in technology to stock high-demand vehicles. Our inventory changes by the hour and we might be able to find you something very comparable in a timely manner. Please contact our Customer Relations Department at 855-971-8332 or customerrelations@delrayhonda.com at your earliest convenience. Thank you.
They are all CROOKS Do Not go to this dealer! This dealership is a bunch of CROOKS. After buying a used car and paying thousands of dollars for a service plan I cannot get anyone at the dealer to accept or even acknowledge the plan. In other words they STOLE this money from me and they are all CROOKS and should not be trusted. They should all be locked up so they cannot prey on other citizens.
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience, Robert. We would like some more information on the service plan you got, so at your earliest convenience please contact our Customer Relations Department at 855-971-8332 or customerrelations@delrayhonda.com. Thank you.
Completely the worst most disgusting manager to deal and work with. Sabrina Boisson we could see her stuffing her face with food the moment our sales person went back to her desk with my husbands offer for the new car. We were there so long and could hear her eating and screaming bad words at our sales consultant. She came over chewing didn't wipe the food off her mouth with this ridiculous smile saying heyy guys... Here's what I'm gonna do for you ... And you could smell the food in her breath she kept blinking with a weird... read more
Business response:
Jess, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact our Customer Relations Department at customerrelations@delrayhonda.com.
Sales person was nice I was quoted a price for my lease and a down payment. When I went to sign papers with the financial person it was a higher down payment and the monthly payments were $50 more a month. I feel that I was dubed and when my husband and I went back to tell them what happened because I was by myself without my husband they said they could do nothing to rectify this problem. I like the car but so disappointed in the sale.
Business response:
We always want to make sure the customer is aware of everything on the documents before they sign. We would like to know where the misunderstanding occurred. Please contact our Customer Relations Department at customerrelations@delrayhonda.com at your earliest convenience.
Assumptive and Pricey Travis was the point man for Costco Auto Program through which the test drive was referred. I identified one used vehicle of interest. It was as if I could not leave without a sale. He was not en rapport with me since I would not cooperate or agree with an instant sale that he had assumed would take place without quibble. His expectations of a quick sale were too high and it was a turn off. There was no breathing room as I was not going to be allowed to leave. It was an uncomfortable experience which di... read more
Business response:
We are so sorry to hear about this negative experience. Please contact our Customer Relations Department at customerrelations@delrayhonda.com so we can further discuss this issue.
Agreed deal terms were not honored 100%Agreed terms Agreed deal terms were not honored 100% Agreed terms included $3500 out of pocket + 1st month lease + cost of tag. Finance Manager ended up charging an extra fee of $200+ for taxes on the $3500.
Business response:
Maria, we would like to look into the agreed terms we had so we can figure out the issue. Please contact our Customer Relations Department at customerrelations@delrayhonda.com at your earliest convenience.
One of the worst ever After coming to this dealership, I’ve never been more mad in my life. The profanity used by this man is not acceptable especially in front of my son. There is no professionalism there at all. I will never be coming back nor would I ever have Jonas sell me a car, worst salesman in the country.
Business response:
Debby, we never want to treat our customers poorly so we are sorry to hear about your experience. Please contact our Customer Relations Department at customerrelations@delrayhonda.com so we can discuss your situation further.
Frequently asked questions about Delray Honda
How is Delray Honda rated?
Delray Honda has a 4.8 star rating with 17,458 reviews.
When is Delray Honda open?
Delray Honda is open now. It will close at 9:00 p.m.