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Delray Honda
- Car Dealers
- Delray Beach, FL
About this business
Location details
2500 S Federal Hwy, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Lucy is THEEE BEST! She made the process super fun and worth it. She was attentive and dedicated to what I wanted and made it happen! Todd G(general sales manager) was extremely nice and made superb accomodations to fit my desires wanted out the leasing process. I definitely recommend everyone seeking a vehicle to stop by Delray Honda and ask for Lucy Conrado Sales & Lease Retention Manager Main: 561-272-3000 Direct: 561-666-3916 lconrado@delrayhonda.com I promise, you will NOT be disappointed!!
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Spoke with Lexi to make a service appointment, she thought I was rude for requesting a different service advisor rather than my usual one. She then demanded respect as she HUNG UP ON ME - wow!
If I could give negative stars I would. Jeff and service manager Alex scammed my boyfriend into a $800 car service without verbally stating the price beforehand. The service for his LEASED car usually costs $80-$90, now all of a sudden the service is 10x the usual price? They had no sympathy, just wanting to scam a college student a week before Christmas in times like this. Disgusting, vile behavior. I purchased my civic from Delray Honda and will not return to service my car OR purchase my next car. I hope they get scammed ... read more
Dealership staff was not only professional but courteous and knowledgeable especially our salesperson Lori Russo. I would not hesitate to recommend Delray Honda to my friends and send them to look for Lori Russo. Regards Ashok Jagwani 561-843-2973
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Brandon was outright rude to me. I was about to work a deal with this dealership for a 2019 Honda CRV. I started working with Lucie, who was great at working out the numbers and worked like a charm with me. I agreed on the price, but I am based in Jacksonville and was trying to work it over the phone. I asked about the basic dealer coverage of the vehicle in case I drive out of the dealership and 15 minutes after that AC goes off or anything goes wrong with the car. This is when she asked Brandon to discuss the coverage with... read more
Business response:
Hitesh, we are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.
GOOGLE REVIEW If you want to replace a part that doesn’t need to be replaced at least replace one that wasn’t replaced few months ago. This dealership is built on fraud From top to bottom; Sales manager, Service manager Alex Sanches service advisors mechanics they all are NOT TO BE TRUSTED. A year ago my car had major service $1699.00 drove the car 10,000miles. I took the car in to replace tires (BIG MISTAKE, they carry only 2 brands Highly Overpriced) Michael Harris told us after inspection they found, $2000.00 worth of par... read more
I had discussed our financing situation with Matthew and the Sales Manager. The situation was that I stay at home so we need to list total household income, put it in my husbands name, or we would pay cash and not finance. We agreed on list household income. That isn't what Gary did. It was only when I said fine I will pay cash for the car that I could magically get financing. Not before His actions gave me a ding on my credit.
Business response:
Clark, thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.
So you live up north, NY, NJ or New England area without a Florida residency and yet your money is not any good here. It is discriminatory at best and an utterly ridiculous business practice. What if you have family and friends that are snowbirds in Florida and they are interested in a car….. Well you just lost that business. What if you know 20 families that live in GL Homes because you visit Florida on a regular basis and this comes up in conversation? More lost business. Dealerships are so greedy these days. They want all... read more
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.
Service advisor only looking for his commissions and are dishonest. Lost my only key fob to my Honda Pilot And the service advisor said there's nothing he can do unless I towed the vehicle to him so he could make a key, I called a mobile locksmith, he showed up immediately and had a key finished in 15 minutes for $125,
Business response:
Service advisors at Delray Honda Seem to be well trained in deception and dishonesty. Customers Beware
Frequently asked questions about Delray Honda
How is Delray Honda rated?
Delray Honda has a 4.8 star rating with 17,459 reviews.
When is Delray Honda open?
Delray Honda is open now. It will close at 9:00 p.m.