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Delray Honda
- Car Dealers
- Delray Beach, FL
About this business
Location details
2500 S Federal Hwy, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
As parents of two children who frequently travel between Florida and Georgia, we wanted to purchase a van for both comfort and safety. We set our sights on the Honda Odyssey due to the five star crash rating from the safecar.gov website. We had been to several Honda dealers but landed in the right place at Delray Honda after being greeted by Richard, a service advisor. He took his time with us, very patient with our children (yes, we brought them with us) and gave us all the time and any assistance we needed regarding decisi... read more
Business response:
I am always happy to see a sale, in this case an Odyssey, that was due to great customer service in our service department. Service advisor Richard does a great job! Thanks for the review. Mike Margas, General Manager
Everybody had a really great attitude, they were very friedly and easy to deal with. We came in with an internet coupon, we were not pressured in anyway, there were no hidden costs. The entire purchase went off without a hitch. This dealership was heads overheals above the previous honda dealershiip in the same location. I would highly recommend this dealership
Business response:
Thanks for the review Irene. We really work on the no-hassle approach at Delray Honda. I'm glad it worked well for you.
I had an overall wonderful experience! Shoshan was excellent and made everything easy and smooth. I will definitely come back here when purchasing my next vehicle and will will absolutely reccommend Delray Honda to others. Thank you so much for all your help.
Business response:
Thanks for the review, Shoshana is one of our top volume salespeople and great customer service is why. Mike Margas, General Manager
Michael was very friendly and honest. He took time to walk me around the dealership with me and made sure i had all the information i needed. My expectations were truly exceeded. I would definitly recomend Delray Honda to my family. The minimal time i spent walking through the maintenance department mdae me feel like i was in the hands of proffesionals.
Business response:
Very nice of you to give me a great review! At Deray Honda we really work on customer service and I'm happy that we succeeded with you! Mike Margas, General Manager
I went to Edmorse Honda a felt like i was literally being raped on the showroom floor. I wanted a Honda and a friend of mine referred me to Frank, want a difference. He really listened to me and took the time to understand what it was i was looking for in a new car.
Business response:
Thanks for giving us a chance to earn your business. Our facility may be a bit dated but its the people who make the difference. Frank is a valued employee. Also, we begin construction of our new state of the art facility in early 2010! Mike Margas, General Manager
I, like most did some vehicle research online and decided for the money and the quality to check out Hondas. My research took me to Delray Honda, I went there on Christmas week, needless to say they were busy, but I was assisted by Frank McCarthy who was both knowledgable and friendly even though I said right from the start I was not interested in purchasing a vechicle anytime soon. He answered all my questions, gave me 100% of his attention and even provided me with additional resourses for my research. When I am ready, I w... read more
Business response:
Our sales are highly effected by our online business. We are there 24/7 and will provide quotes on any vehicle, any time. Come and see us again when you are ready! Mike Margas, General Manager
Delray Honda and Paul Susca, the salesman, are nothing but f****** scammers. They lure you in with a so-called “list price” online, then when you sit down to buy, they suddenly slap on almost $1,500 in absolute b***xxxx fees for “detailing” and “paint protection.” Give me a a fu****g break... that’s just pure robbery. These are completely unnecessary charges designed to rip people off when someone is looking at a used car, especially. This add on makes the price way higher than the market value of the vehicle compared to oth... read more
I brought my CRV 2004 for oil change November 7 and my cargo cover. I contacted Del Ray Honda and talked to Alex Sanchez, the manager who said he would Check to see if they had one in stock. Mr. Sanchez never called me back and I have reached out numerous times and left messages with no response. I contacted Honda headquarters and filed a complaint and my case number is 15247558. All I wanted was Honda to replace my cargo cover that was stolen from my car at their facility.
Business response:
Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had. We understand how important it is for your concerns to be addressed promptly, and we regret that our team has not followed up as expected. We want to make sure this is resolved for you. Please contact our Customer Relations Department at customerrelations@delrayhonda.com, and they will work directly with you to resolve this matter as quickly as possible. We appreciate your patience and the opportunity to make this right.
"I visited a local Honda dealership last week to inquire about a Honda Accord. They showed me a car, I test drove it, and they quoted me a price. After some negotiation, they called me back and when I returned to the dealership, they tried to show me a different, more expensive car. When I insisted on the original car with specific features like a black sport hybrid with sunroof and leather, they demanded an extra $2000 for the leather. After further investigation, I realized it was the same car they'd initially shown me. It... read more
Business response:
Thank you for taking the time to share your experience. We deeply regret that your visit to our dealership did not meet your expectations. The situation you described does not align with the standards of honesty and transparency we strive to uphold. We understand how frustrating it must have been to feel misled, and we take your feedback seriously. Your concerns about pricing and the way the situation was handled are important to us, and we want to investigate this matter thoroughly to ensure it is addressed appropriately. P... read more
Frequently asked questions about Delray Honda
How is Delray Honda rated?
Delray Honda has a 4.8 star rating with 17,940 reviews.
When is Delray Honda open?
Delray Honda is closed now. It will open at 9:00 a.m.