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Dental Options - North Miami
- Dental
- North Miami, FL
About this business
Location details
11645 Biscayne Blvd., Suite 204, North Miami, FL, 33181, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Why didn't I receive a treatment plan from the insurance company?
My experience with Dental Option was horrible. It is all about money. This was my last visit. I would never recommend a friend or a family member to that office. In fact, I have some family who are affiliated with Dental Option. I will discourage them from going to that office.
Business response:
Thank you for providing your feedback and letting us know about this issue, Fritz. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (305) 892-2960 and we'd be happy to help you out. Cheers, Dental Options - North Miami
Dr Mario was fine but the Hygienist Shelia was so late getting to me. Then they told me in reception I would have a diffent hygienist but that ever happened. Shelia was very rough & messy! Not a pleasant experience after waiting for an hour!! I won't do that ever again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Dolores. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (305) 892-2960 and we'd be happy to help you out. Cheers, Dental Options - North Miami
This dentist office is completely all about money and have no compassion for people or any problems that you may be having. They don't make you feel welcome or anything. They just called my name, did xrays, than told me a price. Especially the financial lady LESLHY BOZA. She made me feel horrible. She just broke down the money that I needed for a deep cleaning and that was it. I was explaining to her that I understand I need a deep cleaning but I don't just have a $976 sitting around.I clearly need time to gather the money. ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Stephanie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (305) 892-2960 and we'd be happy to help you out. Cheers, Dental Options - North Miami
I was treated like I was a new patient were given a price fot treatment that I had alreafy paid on,very dissatisfied thinking about looking for another denist
Business response:
Thank you for providing your feedback and letting us know about this issue, Mae. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (305) 892-2960 and we'd be happy to help you out. Cheers, Dental Options - North Miami
PEOPLE ARE NOT WASHING THEIR HANDS. THEY JUST REMOVED THEIR GLOVES AND PUT ANOTHER PAIR OF GLOVES FOR ANOTHER PATIENT.
I love the doctor and the results my son is having.....but the office managment is horrible! For the last three months they say they ran my card for the payment and it was unable to take the payment. When I came in for my son's appointment they said I had a balance and my son wouldn't be seen until it was paid. I never received a call informing me that the payment was not taken out. When I asked to speak to a manager I was told she was busy and I would receive a call by the end of the day and no one ever called. The office... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Erynn Ortho. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (305) 892-2960 and we'd be happy to help you out. Cheers, Dental Options - North Miami
I have been a patient for years and I referred many people to Dental Options. However, yesterday I felt that they wanted to charge me for unnecessary services. On Wednesday, December 18, 2019, I went for a cleaning and while the dental hygienist was flossing my teeth she accidentally pulled a crown that I have on the button left side of my mouth. I wasn't available during the holiday so I went to the dentist on 1/6/2020. Instead of trying to secure the crown I was told that I need an implant, or a bridge, or a denture. I de... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sabine. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (305) 892-2960 and we'd be happy to help you out. Cheers, Dental Options - North Miami
My appointment was at 11am. At 11:20am I checked with receptionist how much longer, she told me 15 mins, but I did not see the hygienist till 11:45. Also, not sure if it is the placement of the water extractor or what, but water from my mouth leaked out a few times.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jennifer. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (305) 892-2960 and we'd be happy to help you out. Cheers, Dental Options - North Miami
Frequently asked questions about Dental Options - North Miami
How is Dental Options - North Miami rated?
Dental Options - North Miami has a 4.5 star rating with 2,454 reviews.
When is Dental Options - North Miami open?
Dental Options - North Miami is closed now. It will open at 9:00 a.m.