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Dependable Rooter & Plumbing
- Plumbing
- Rocklin, CA
About this business
Dependable Rooter & Plumbing is a family owned and operated business and our focus is on you, the customer. We want to make your experience great from start to finish. That’s why we have a team of friendly, knowledgeable plumbers and staff members who are ready to answer any questions you have. We also offer flat rate pricing so there is no guessing about how much your project will cost. While many plumbing companies simply want to get the job done, we want to provide you with quality results that exceed your expectations on... read more
Location details
4021 Alvis Ct, Suite 3, Rocklin, CA, 95677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The tech came back, took pictures in the crawlspace, provided an estimate, and took a 10% deposit, planning to come back the next day. The next day, Andrew (the manager / senior plumber) showed up saying he had looked at the pictures that morning and wanted to be sure. He went into the crawlspace and determined that the "leak" was not actually a leak but left over flux from a sloppy soldering job someone had done earlier, and that while that could shorten the life of the pipe, there was no immediate issue or leak. He suggest... read more
Business response:
Thank you so much for taking the time to tell us about your experience. We pride ourselves in being able to give true value to our clients and serve them well. We test all of our employee candidates for moral integrity, among many other top quality personality features, so that we can ensure all of our clients are in good hands. We appreciate your feedback. Please do let us know if we can ever be of service to you again.
They did a very professional job. Stayed later into evening to get our hot water back online. Had water heater replaced.
Business response:
Thank you so much for your wonderful review! It means a lot to have a client take time out of their busy day to review our company. Please let us know when you need on time plumbing service, we are here to serve you!
I've hired Dependable Rooter for 2 jobs and I've been nothing but pleased with the quality of work and service I've gotten. They've exceeded all other contractors I've worked with in terms of professionalism and quality of work. The first job I hired them for was a broken drain pipe in my second floor bathroom that caused extensive water damage to my first floor kitchen. Their response rate was exceptional. As someone who was trying to juggle multiple contractors at the same time, having their quick response and on-time sche... read more
Business response:
Thank you so much for taking the time to give us your feedback. We are really glad that you are most pleased with our services. We try our best to provide quick service times and excellent customer service to each client we serve, feedback like this lets us know how we are doing. We appreciate you! We hope you choose us again for any future work you might need. Best Regards -The DRP team
They came the same day and they were willing to work the time around our grandson's nap time. Very professional and thorough. They also took extra effort to ensure that my safety was maintained. They made a call just before the agent showed, and he showed ID when he arrived. I thought that was very thoughtful. The job was completed very quickly, and everything was super clean when he left. Our main water line was plugged.
Business response:
Thank you for the great rating! we are very pleased we were able to help. We are proud to provide safety certified technicians so that all our clients have peace of mind knowing they have a drug tested, background checked master plumber in their home. We hope you come back in the far future ;) Best wishes, DRP
Had septic system problem that was quickly diagnosed and promptly fixed. First-rate service from initial call to solving the issue. Septic system
Business response:
Thank you for reviewing us, we are grateful for the feedback as it helps us grow. We hope you return in the future. You can always depend on us. -DRP
Angel was very knowledgeable about what to do and replace the o-ring. Unfortunately with the heat things were delayed but when he did arrive he was very quick. leaky bathroom faucet
Business response:
Thank you for taking the time to share your positive experience with us. We appreciate your feedback and will make sure Angel receives recognition for a job well done.
Phil and Travis arrived at the scheduled time. I also received a call ahead letting me know they were on their way. They were both courteous, professional, and knowledgeable. They assessed the source of the leak and gave me a quote as to the repair cost. I do not know if the cost was comparable to other businesses as I did not have the luxury of time to shop around for other bids. All the workers involved with the project were very courteous, professional and punctual. They were neat and careful in the areas of work covering... read more
Business response:
Thank you for taking the time to share your positive experience with us. We love reading positive feedback from our customers and we are very pleased to hear that you received the top notch service and satisfaction that we strive to provide. We appreciate your support and we hope you will keep us in mind for any future plumbing work you may need
It went well. I scheduled a time with the office. They were excellent at providing all of the information I needed and they followed up with phone call and updates on the arrival time of the plumber in the field. The plumber, Sean, did a full assessment of the situation, provided some ideas for improvement/modernization for our plumbing system (we have a 100+ year old house), and performed the work in a timely manner. My wife and I were quite please with the service. He also offered us a $50 "new customer" discount without o... read more
Business response:
Thank you very much for this great review. We will make sure Sean gets recognition for this job at the next meeting. We appreciate you taking time out of your day to let us know how we are doing. Give us a call if you ever need anything. Best Regards, DRP TEAM
I am very satisfied with the service. They did great. I would use them again anytime. Very good work. They did some water heater repair.
Business response:
Thank you for taking time to review us ,we appreciate you. Best Regards, DRP STAFF
Frequently asked questions about Dependable Rooter & Plumbing
How is Dependable Rooter & Plumbing rated?
Dependable Rooter & Plumbing has a 5 star rating with 584 reviews.
When is Dependable Rooter & Plumbing open?
Dependable Rooter & Plumbing is closed now. It will open at 6:00 a.m.