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Derby City Gaming and Hotel

4.3

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Location details

4520 Poplar Level Rd, Louisville, KY, 40213, United States

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4.36,973 reviews
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Owen's profile image
Owen 
a year ago

Business response:

Dear Owen. Thank you for taking the time to share your feedback with us. Your input helps us to continually enhance our services and facilities for future guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. Please don't hesitate to reach out if there is anything else we can assist you with. 

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Joshua 
a year ago

Business response:

Dear Joshua. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. 

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Shelly 
a year ago

Nice place to stay. I'll definitely be back. 

Business response:

Dear Shelly. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. 

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mike 
a year ago

Business response:

Dear Mike. Thank you for taking the time to share your feedback with us. We are pleased to learn that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. 

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Anthony 
a year ago

Business response:

Dear Anthony. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. 

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Elise 
a year ago

Business response:

Dear Elise. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more

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Debra 
a year ago

Great room One of the best rooms I’ve ever had. 

Business response:

Dear Debra. Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you back f... read more

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JAMES 
a year ago

Everything was clean and new. Two restaurants and three bars on site was perfect for us. 

Business response:

Dear James. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodations mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything more, we can... read more

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Sydney 
a year ago

Hotel room was fantastic. MOST of the staff was excellent. Highly recommend. 

Business response:

Dear Sydney. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. 

Frequently asked questions about Derby City Gaming and Hotel

How is Derby City Gaming and Hotel rated?

Derby City Gaming and Hotel has a 4.3 star rating with 6,973 reviews. 

When is Derby City Gaming and Hotel open?

Derby City Gaming and Hotel is open now. It is open 24/7.