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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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Business response:
Dear Amber. Thank you for taking the time to rate your recent stay at Derby City Gaming & Hotel. Please do visit us again on your next trip to Louisville.
Very beautiful and clean room. Excellent
Business response:
Dear Nadja. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY.
It was great
Business response:
Dear Joann. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY.
We loved there was food onsite. The hotel was very clean.
Business response:
Dear Jennifer. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. Please don't hesitate to reach out if there is anything else we can assist you with.
Comfy, Great Location, and Amazing Shower! This was a fantastic stay and we can't wait to come back! The hotel was clean and we adored all of the little special touches we found. The location was perfect for our needs, and we loved being an elevator ride away from the casino and restaurants. The shower was fabulous and probably my favorite part of staying here, it was like a getting a warm hug each morning!
Business response:
Dear Elizabeth. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our accommodations to your liking. We hope to have the pleasure of welcoming you back for another comfortable stay soon. If there's anything more we can do to enhance your experience next time, pleas... read more
Was a good stay
Business response:
Dear Matthew. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. Please don't hesitate to reach out if there is anything else we can assist you with.
Business response:
Dear Fahim. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY. If there's anything more we can do to make your future stays even more memorable, please do not hesitate to let us know.
Business response:
Dear Richard. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY. If there's anything more we can do to make your future stays even more memorable, please do not hesitate to let us know... read more
I loved this property, especially for the money (less than $100 per night, off-season). It truly felt upscale and four-star quality. It was spotlessly clean and tastefully decorated with a Kentucky Derby motif. The King bed was spacious and comfy. The hotel had a great bar, 2 dining options, and plenty of slot machines for amusement. The only thing I didn't like was that I could hear other patrons if they were in the hallway near my room. As no children were allowed in the hotel, this was not a huge issue as the hallways ove... read more
Business response:
Dear Jean. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our accommodations to your liking. We hope to have the pleasure of welcoming you back for another comfortable stay soon. If there's anything more we can do to enhance your experience next time, please do ... read more
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,973 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.