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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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Excellent!
Business response:
Dear Nikki. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY. If there's anything more we can do to make your future stays even more memorable, please do not hesitate to let us know.
Fabulous room This was an incredible room at an incredible rate. Spacious and clean. Everything Kentucky Derby themed. They go the extra mile to make sure I was comfortable. Close to the convention center and airport
Business response:
Dear Jeff. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our accommodations to your liking. We hope to have the pleasure of welcoming you back for another comfortable stay soon. If there's anything more we can do to enhance your experience next time, please do ... read more
Business response:
Dear William. Thank you for taking the time to share your feedback with us. We are pleased to learn that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know.
The property was very clean. The casino was nice lots of options the bar was good. Overall it was a good stay.
Business response:
Dear Alexa. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know.
Business response:
Dear Clark. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know.
Beautiful room.
Business response:
Dear Sharon. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know.
Accommodations are fabulous and a great value, but the in house dining choices are very limited and we had to drive downtown to find a nice place for dinner. Would stay here again.
Business response:
Dear Rebecca. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodations mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything more, we c... read more
nice friendly staff, great hotel
Business response:
Dear Eric. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an exceptional stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know.
The deluxe king bedroom is huge! Plenty of space. Clean casino, hotel, great time.
Business response:
Dear Alexandra. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodations mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything more, we... read more
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,973 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.