DeSitter Flooring
1 N Kensington Ave, La Grange, IL 60525 United States
https://www.desitterflooring.com/la-grange-il
Carpeting, Flooring, Tiling
Closed now
About
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
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JoAnn N on BBB
19 days ago
05/12/2023, 01:13 AM
I was given excellent service by ***** at the LaGrange location. Even though I didnt spend a lot, she treated me like an important customer! Thank you!
Ronald S on BBB
2 months ago
04/06/2023, 03:35 AM
Excellent service in the store and phenomenal installation by their installer *********.
Earl and Mary S on BBB
2 months ago
03/21/2023, 03:25 AM
Service was excellent. Very professional Installation people. Responded to changes that needed to be made. ***** stayed on top of everything. Communication during the process was excellent. We highly recommend DeSitter.**** and *********************
Roxanne Peterson on Facebook
a year ago
05/03/2022, 15:26 PM
I give high marks and praises to both the owner Steve De Sitter and General Manager Ken Holthaus for their integrity and professionalism handling the replacement of my new carpet. I had purchased beautiful Masland wool carpeting during the fall of 2020. Within a year the carpet was fading throughout, in a low light room and immediately after reporting my concerns, their team kicked into high gear to have it professionally inspected to make a determination. The final process was when Mr. DeSitter and Mr. Holthaus came to my home for a final inspection to assess that the carpeting was indeed defective. Today, I was directed to visit their lovely store in La Grange and picked out a beautiful replacement carpeting. From my heart, thank you for your kindness and integrity. You have a standard to which others cannot match! 10 stars to this wonderful company and its leaders.
Paul K. on Mohawk Industries
a year ago
03/26/2022, 09:57 AM
DeSitter's service, from the in store and at home contacts with the sales person, to the installations of the various floor coverings was excellent as was the quality of the product. I would definitely use them again and recommend them to others.
Ed M. on Mohawk Industries
2 years ago
10/18/2021, 17:47 PM
We came to DeSitters because of the reviews and they have lived up to their excellent reputation!
The craftsmanship with our installation was outstanding!
Hana was so professional and helpful with both our hardwood flooring and carpet selection, planning, and advice.
Alicia was fantastic in coordinating our schedules for installations.
We highly recommend that you go to the Glen Ellyn location and work with Hana. You will find Alicia very concerned and responsive to your needs.
Evelyn S. on Mohawk Industries
2 years ago
10/12/2021, 17:28 PM
We had a unique carpet need when we came to DeSitter. We wanted to order carpet treads only, for our newly refinished stairs in our home, not a stair runner. After contacting a few other carpet stores with no success, we contacted DeSitter, thinking they too would turn us down. But one of the associates, Tim, was very happy to accommodate this request, one that he said he rarely was asked for. But Tim said that "Yes, we can do that for you," and he patiently guided me to some good carpet options and provided a quote in a timely manner. He also made a home visit to check measurements & make sure everything would fit well. So we placed our order with Tim, and a few weeks ago, their installers did an excellent job with our new treads. We love them and they look great on our staircase. Tim was professional and readily available to assist us. We will recommend DeSitter to anyone looking for carpets.
Dawn Whalen Collazo on Facebook
2 years ago
10/12/2021, 11:17 AM
Paul in Glen Ellyn is very helpful and professional, and prompt to manage any unexpected challenges and bring to a full resolution. Very pleased with our new hardwood floors and refinished existing hardwood floors. Thank you!
Nancy B. on BBB
2 years ago
10/08/2021, 03:10 AM
Excellent service from sales to installation. Would highly recommend DeSitter!