DeSitter Flooring
1 N Kensington Ave, La Grange, IL 60525 United States
https://www.desitterflooring.com/la-grange-il
Carpeting, Flooring, Tiling
Closed now
About
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
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Dan and C. on Mohawk Industries
2 years ago
11/23/2020, 11:02 AM
We wanted flooring that is easy to maintain, durable and beautiful to replace the outdated (and hard to clean!) porcelain tile on our main floor. Paul Massey at the Glen Ellyn location helped us select Mohawk Revwood and it looks amazing! Tony led a team of hard-working, skilled and courteous workers to demolish the old and install the new floor. They kept the disruption and dust to a minimum, observed COVID protocols to keep everyone safe, cleaned up and walked us through product care after. We are very pleased with the purchase and service we received from DeSitter.
Richard K. on Mohawk Industries
2 years ago
11/19/2020, 09:31 AM
Office staff competent and efficient. All went as planned with no problems. Installers polite and well trained.
Vicky on Mohawk Industries
2 years ago
11/17/2020, 07:56 AM
Joanne at the Glen Ellyn location was very friendly and helpful. Once she understood what we were looking to do she showed us the various carpet options available. And gave us sample squares to bring home to find which color worked best in our family room. She also worked with us to figure out how best to layout the carpeting given the dimensions and configurations of the room.
The installers were wonderful. Very efficient and tidy. They vacuumed after taking out the old carpeting. And vacuumed after installing the new carpeting. They also worked with my husband to get the seamlines where he wanted them to be.
DeSitter did a excellent carpeting job for us over 20 years ago. It held up so well we just about kept it forever. And once again did an excellent job when we decided to finally replace the old carpeting.
Phil S. on Mohawk Industries
2 years ago
11/13/2020, 16:22 PM
Installation of our new wood floors by DeSitter ranks at the top of our list for home improvement experiences. The very best...consider the following:
SALES: Hana was great to work with...professional, delightful personality, responsive and provided us with a great competitive quote
OPERATIONS: Anthony made trips to our home to conduct a pre-install survey and another special trip to inspect an area that I had questions on related to a tricky installation area in our pantry. He also was also in our home on the day of installation and reviewed the project with the craftsmen.
SCHEDULING: The DeSitter scheduler (apology as I forgot her name) was meticulous in terms of outlining the steps that DeSitter would take in regard to scheduling the various elements of the project.
She left me her number and requested that if anything occurred that would change the dates, that I could contact her at anytime. She displayed an attitude of care and competency when dealing with her customers.
PRODUCT DELIVERY: Materials were delivered in advance of starting the job and the two delivery men were professional, courteous and thorough.
INSTALLATION: Note that we have had flooring and carpets installed by many contractors in our homes. However, I can state that we have NEVER had an installation team as great as Alehandro and Eduardo. These two men were amazing...perfectly matched wood grains and seams in the transitions from our previously installed wood floor to the new product they were installing...excellent communication and explanation of anything that they felt needed my attention or that I may have a question about prior to me asking the question...cleaned up and organized their space in my garage at the end of day one and left everything in place at the close of the job on day two and so much more. I noticed that both men worked well together and really seemed to enjoy working together...these guys were the very best.
OVERALL: EVERYTHING associated with this project was first class and well done by DeSitter Flooring...I would have a hard time going to any other company if I needed flooring in the future.
We are completely satisfied and love looking at our new floors. GREAT JOB DeSitter!!!
Melissa E. on Mohawk Industries
2 years ago
11/09/2020, 12:36 PM
From start to finish Desitter is No. 1. Flooring specialist Hana Steinke was pleasant to deal with and a great resource. She helped us narrow our choices and was a great communicator. Installation was a breeze. Juan and his team worked diligently to remove old carpeting, install new carpeting and clean up afterward. The installers carefully moved all our furniture and put it back. 100% satisfied. Thanks Desitter!
Susan K. on Mohawk Industries
2 years ago
11/09/2020, 06:18 AM
I love my new carpeting from DeSitter. Working with them was a pleasure from finding the color I was searching for to watching the change it made in my living room. I would definitely use them again.
Lauren C. on Mohawk Industries
2 years ago
11/06/2020, 14:59 PM
Karen was so great to work with. She gave us tons of options at different price points and sold us quality stuff along the way. Will definitly use DeSitter again.
Richard K. on Mohawk Industries
2 years ago
11/03/2020, 10:23 AM
The one time (out of about 6 times0 we didn't use DeSitter, it was a bad experience. Carpet inferior, prices not competetive. Now I don't even get any other quotes. Just call DeSitter. They are the best with a good price.
Dan I. on Mohawk Industries
2 years ago
11/01/2020, 08:44 AM
I'm a returned customer and had another amazing experience. Joanne came to our home and helped us select the right rugs and make sure the size was perfect. We could not be happier and will continue to shop here in the future. Highly recommended.