DeSitter Flooring
1 N Kensington Ave, La Grange, IL 60525 United States
https://www.desitterflooring.com/la-grange-il
Carpeting, Flooring, Tiling
Closed now
About
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
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Norb S. on Mohawk Industries
2 years ago
03/17/2021, 17:37 PM
Everything went very smoothly. The estimate was completed shortly after the store visit. The installers came within three weeks as planned. The two installers did excellent work. The job was not easy, installing wall to wall on the third floor and the steps leading up to the floor. I was impressed. Also they were very neat with very little clean up necessary after the job was completed. This was the fourth time I have used DeSitter for my home.
Paul R. on Mohawk Industries
2 years ago
03/17/2021, 12:57 PM
Very professional. Excellent sales experience and expert installation.
Clare M. on Mohawk Industries
2 years ago
03/15/2021, 12:28 PM
Great experience. Install was done well and quickly. There was enough of a remnant to make a runner for my front stairs so very economical way to update that.
Carolyn J. on Mohawk Industries
2 years ago
03/15/2021, 10:29 AM
On time, got to work right away, and a beautiful product. All this equals a happy customer.
Suzi W. on Mohawk Industries
2 years ago
03/11/2021, 15:50 PM
From the consultation to installation, La Grange DeSitter staff was knowledgeable, professional, on time and helpful. We feel like we just moved into a new home with merely new carpeting.
The B. on Mohawk Industries
2 years ago
03/11/2021, 06:06 AM
Paul did an excellent job explaining the pluses and minuses of certain carpets. He was patient, knowledgeable and a pleasure to work with.
The quality of installation was C-. The men did a fine job of seaming the carpets and pulling it tight but they left marks on the painted baseboard where the tool they used to pull the carpet rubbed against the baseboard. (I didn't watch them work but wonder if that could have been prevented by their using a towel or rag as a backing to the tool. Perhaps, a cloth would have prevented the marring, which my husband had to fix after the men left.)
-They were very messy. It's true that they vacuumed when they finished the install but in the process of their moving furniture and putting away their tools, I found a lot of small carpet pieces around the rooms. An additional pass of the vacuum or a broom right before the men were going to exit could have handled that problem.
-Finally, when installing the carpet, they splintered the wooden transition piece between the carpet and the kitchen. I asked them what they were going to do and they volunteered to reinstall the BROKEN piece. No! That wasn't going to work for me. I phoned Paul and he said DeSitter would replace the threshold piece. A man was sent over to pick up the splintered piece. He told me he wanted to match the color of the new wooden piece they were going to install a few days later. On transition installation day, the men came 30 minutes early to install the new piece. It was nothing more than a piece RAW wood. I asked the installer why it wasn't stained. He said they couldn't make an exact color match. Come on! Raw wood? I (!) will need to put some clear varnish on this to keep it from changing color over time or getting damaged by water/dampness. Seriously?
The installers almost ruined my experience with DeSitter, from whom I purchased carpet in the past.
Marcey S. on Mohawk Industries
2 years ago
03/10/2021, 19:09 PM
Excellent help and advice at the Glen Ellyn location. Joanne worked with us until we found exactly the right carpet solution for our bedroom! The installers arrived on time, were polite and careful and the installed carpet looks SO beautiful!!!
Mary S. on Mohawk Industries
2 years ago
03/08/2021, 13:17 PM
Our sales person helped us to choose a beautiful carpet for our home which has radiant heat (in the floor). The installation was excellent.
Joan C. on Mohawk Industries
2 years ago
03/03/2021, 12:32 PM
From selection to install of our hardwood on our stairs, Joann, Anthony, Todd and Ivan were very professional. The install was done efficiently and we are beyond pleased with the final result. Thank you Todd and Ivan!!