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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am thrilled with my new flooring! Product is of excellent quality & color. Everyone who sees it is very impressed and wants to know where I got it. DeSitter provided outstanding service including promptly answering all my questions and installing the flooring exactly as described on time. Workmen were very professional: detailed craftsmen, courteous and good communicators. I would definitely use DeSitter's services again in the future.
Business response:
Hope - We are so glad you are thrilled with your new flooring. We look forward to working with you in the future for all your flooring needs. Thank you! Christy D - Client Services
This was our first experience with DeSitter- and we were highly satisfied. They offer quality products- excellent Customer Service- and finished on time. We recommend DeSitter.
Business response:
Nancy - We are so glad to hear you are highly satisfied with your new flooring. Thank you! Christy D - Client Services
DeSitter was excellent at each phase of the carpet buying experience. Our salesman, Tim O'Brien, took the time to understand our carpeting needs and installation requirements. The gentleman that did the measuring was prompt and expedient. I can't say enough good things about the installers. The crew showed up on time, They were very careful moving the big pieces of furniture and made sure the new carpet was perfect. DeSitter certainly met and exceeded our expectations.
Business response:
Bruce - We are so glad to hear we exceeded your expectations. We at DeSitter try our best to make the choosing and installing your flooring as stress free as possible. We hope you enjoy your new floor for many years to come. Thank you! Christy D - Client Services
De sitter went above and beyond our expectations. Tim (sales) was knowledgeable about every type of flooring. He helped us to find wool carpeting that was within our budget and addressed our allergy concerns. Scheduling was timely and there was good communication throughout. The installers did a beautiful job as well ! We couldn’t be happier and would recommend Desitter highly !
Business response:
Sandra - We are so glad you found a wool carpet that meets all you needs, natural fibers are so beautiful! Our installers are a great bunch of guys and we could not complete a job without them! Thank you! Christy D - Client Services
This is the second time we've purchased from DeSitter. This experience matched my expectations and then some. The staff I met with in regards to making a few changes were very helpful and accommodating. Our carpet was installed by two excellent installers and overall a very good experience.
Business response:
Beth - We love to hear from repeat customers. The team at DeSitter work very hard to make sure our customers get exactly what they need and want. Thank you! Christy D - Client Services
Entire purchase process through installation was excellent. Karen Gaimari was very, very helpful and the installers did an excellent job and could not have been nicer and more accommodating. Our several prior excellent Desitter experiences were related!
Business response:
Richard - Karen is amazing and our installers go above and beyond to make sure the installation goes off without a hitch. It is always nice to hear from a repeat customer. Thank you! Christy D - Client Services
Last week DeSitter Flooring did a superb job installing our basement floor. From the first time we went into the store to the time the flooring was installed, everyone we met was very professional and knowledgeable. The salesperson helped us to decide exactly what kind of flooring was appropriate for our needs. The scheduler worked with us to change the original schedule because of other work that was being done. The installers had much expertise in installing the stairs and finally the floor installers worked to make sure t... read more
Business response:
Ray - We are so glad to hear that the whole team worked with you to not only ensure you got the right flooring for your needs, but to ensure we made scheduling as convent as possible for you. Thank you! Christy D - Client Services
The install guys were quick, friendly and communicated well. In fact, they we're one hour early. I would have preferred a phone call for them to say they were on their way since it was so much earlier than anticipated. I was very impressed because I expressed concern that it was not the carpet that I picked out. Which certainly wasn't their fault just my eyes. they must have told somebody in the warehouse once they got back because I got a phone call very quickly from the store manager. It was a great experience all around.
Business response:
Melissa - We are so glad you had a positive experience. We value your fed back as it helps us better ourselves and our business. We do believe that communication and follow up are what sets us apart from others. We do try to take a personal approach to things. Thank you! Christy D - Client Services
Wonderful!
Business response:
Fran - We are glad to hear you are pleased. Thank you! Christy D - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open on Monday at 9:30 a.m.