This profile has been claimed by the business owner or representative.
DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jessica is wonderful. She has great ideas and really knows all of the products. She is a pleasure to work with and always responded quickly for all of our questions. The installers were very professional, clean, and pleasant to work with.
Business response:
Ula - Our sales associates, just like Jessica, are often very passionate about what they do. It's more than just a job for them. When our customers are happy with the final result, the sales associates and installers take great pride in that! Katie R. - Client Services
Very knowledgeable and professional staff. Product line is great. Installers were excellent. Very happy with the results.
Business response:
Denise - Everything that you've mentioned is what we strive to provide the best in! Thank you for recognizing that and we hope you continue to enjoy the results of your new flooring! Katie R. - Client Services
Very nice and professional employees! Terry was very helpful in getting the quality carpet we wanted in our price range. Carpet came in days later and just a couple after that it was installed. Fast and great service.
Business response:
Marie - At DeSitter, we know that our customer's time is very important to them and we try our best to get you samples, measures and your product as quickly as we can. Terry and our other sales associates work hard from the first time they speak to their customers until the job is complete! Katie R. - Client Services
I have to say that DeSitter did an outstanding job. We had carpet installed on our stairs and were unhappy with the color that we choose. No fault of DeSitters. They were so helpful in working with us to get us a new carpet chosen and not charge us full price, so that we weren't paying for it twice. They had the mill send us a cut from the actual carpet we would now be installing and it turned out great. My wife and I are extremely happy with the new carpet and with how DeSitter handled us throughout the process. I would def... read more
Business response:
Paul - We know that special situations come up where things need to be handled a little differently and as you described above, that happened to be the case with your order. While we are sometimes not able to modify orders/installs, we always try our best to accommodate our customers as much as we can. Thank you for being patient and for allowing us to provide you the best service we could. We are very happy that you and your wife were satisfied in the end! Katie R. - Client Services
Selecting a new carpet can be a little overwhelming -- choosing the color that you'll like for the lifetime of the carpet, choosing a durable material/pattern/weave, etc. DeSitter helped us through this process by providing samples, making recommendations, and by keeping us informed the entire time. The installation team not only did their job of installing the carpet, but also by taking care of the details - moving furniture back to exactly where I wanted it, rather than just "close enough". They were professional, court... read more
Business response:
Beth - We couldn't have explained this any better! This is why we work so hard on each job. We strive to leave our customers feeling exactly the way you did after your experience with us and we are truly thrilled that you were so satisfied. Thank you for such kind words and for your recommendations to others. We hope to work with you and your friends again in the future! Katie R. - Client Services
Karen Gaimari was great to work with and I love what we achieved together.
Business response:
Suzanne - Karen and our other sales associates really dedicate themselves to working one on one with their customers to be sure to find exactly what it is that you're looking for so that the end result will leave you very satisfied! Katie R. - Client Services
Phenomenal from the very beginning where the owner himself visited my home to review scope of work, to the designers in house whom were every helpful in product and pattern selection, to the installers who were absolute craftsmen, polite and respectful.
Business response:
Frank - This is exactly what it is all about for us at DeSitter. We want our customers to have an enjoyable and positive experience from the very beginning until the end and it seems as if you did just that! All of our employees work hard to serve our customers the best they can and we appreciate such kind words. Thank you! Katie R. - Client Services
I love the floors, great floors. Especially the wood
Business response:
Julia - We are happy that you love the products and the overall installation! We have many different styles that are sure to appeal to many different design tastes. Katie R. - Client Services
The installers were very professional and conscientious as well as extremely neat.
Business response:
Marnie - Installation is one of the most important aspects of your flooring experience because a beautiful and professional end result is what everyone wants and deserves! We are excited that our installers have once again made a customer of ours happy with their completed job. Katie R. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.