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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a very pleasant experience with our carpeting needs. The salesman was very helpful understanding our needs and walking us through our options. Installers were courteous and did an excellent job
Business response:
Loreta - At DeSitter, we know that each individual's needs varies and we make sure to work with out client's to be sure we find what is perfect for them and their home. Thank you for letting us help with yours! Katie R. - Client Services
Terry in the Lagrange showroom was very helpful in making our selection and providing samples. She kept in touch during the whole process. The installers were good; we thought they did an excellent job. Unfortunately, Mother Nature flooded our lower level just 48 hrs after installation. I guess we get to see the installers a second time.
Business response:
Debra - We are so sorry to hear that, Mother Nature does not always seem to work in our favor. Terry, along with the rest of our staff, work hard and provide quality service from your very first visit until the end of the project. Katie R. - Client Services
We are returning customers all because of Paul Massey. He is kind, helpful and knowledgeable about his carpet. Our dining room installation went smoothly with attention to care and professionalism with the father and son installers.
Business response:
Barbara - Thank you for choosing DeSitter time and time again! Paul and our other sales associates dedicate themselves to the projects they are working on with their customers in order to have a successfully completed project. Our installation teams really are some of the best and do amazing jobs! Katie R. - Client Services
The installers were on time, courteous and did a great job.
Business response:
George - DeSitter has some of the best craftsmen in the area and the work that they perform is always of quality and beauty! Katie R. - Client Services
DeSitter has always done a great job for me, in all aspects of my carpet needs. I highly recommend them.
Business response:
Howard - We are grateful that you've chosen DeSitter for your flooring needs and look forward to continuing our business relationship with you! Katie R. - Client Services
did ok job
Business response:
Donna - Customer feedback is very important to us at DeSitter as we use all feedback to improve and grow as a company. I would love to be able to speak with you to determine why your experience was only considered an "okay job." If you would be willing to share a bit more information with me, please call 630-633-5407. Thank you! Katie R. - Client Services
Paul Massey was excellent in meeting all my needs. He responded very quickly, provided a great selection of carpet and had it installed that same week. I have been using DeSitter for years and at this point will continue to do so.
Business response:
Howard - Paul, like our other sales associates, know how important good customer service is and try to exceed the expectations of our customers. At DeSitter, we have many different products that appeal to different design tastes and fall in different budgets so that we have something for everyone! Katie R. - Client Services
When the time came for new stairway and hall carpeting, I chose DeSitter; they are local, have given good service in the past and have staff that are helpful. This time my experience was no different - Terry was patient and helpful, installation was set up within my somewhat short time frame and the installers did a great job quickly and efficiently. I will not hesitate to contact them again when new carpeting is needed!
Business response:
Susan - Thank you for continuing to choose DeSitter for your flooring needs, we greatly appreciate your loyalty! Our customers know our name to be associated with quality products and service and that's exactly what we give them! Katie R. - Client Services
Tim and the installation crew did a wonderful job installing over 2300 square feet of carpeting in one day! They were amazing, helpful, and extremely efficient! I can't say enough for what they did for me. My home looks amazing! I heartily recommend them! They have product for every budget and are respectful of the big picture!
Business response:
Sue - At DeSitter, we are very confident in the expertise and ability of our installers and know that they are very capable of completing small and large jobs and will always do quality work, regardless of the size of the installation. We love knowing that because of their hard work and dedication to their job, our customers can fall in love all over again with their home! Katie R. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.