This profile has been claimed by the business owner or representative.
DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Paul and Tim were great! The installers did a great job. Worked hard to complete in one day. 😀
Business response:
Susan - We are thrilled to hear that all of our staff members that were involved with your purchase and installation worked hard and provided you the best service possible. That is the DeSitter way! Katie R. - Client Services
I truly could not be happier! Paul is the absolute best to work with on the front end of choosing, measuring and ordering the carpet. Then the installers were professional, polite, kind and neat. They did a fantastic job. It would not be possible to do a better job than what DeSitter did for us!
Business response:
Paula - At DeSitter, we know that each customer's experience will differ but that it is crucial for all of our employees to work together and provide the best service possible as a whole. We look at each job as a group effort and take great pride in knowing that we provided a wonderful experience to you. Thank you for choosing DeSitter! Katie R. - Client Services
Tim was very helpful, patient,and prompt. Our install guy was excellent!
Business response:
Rebecca - At DeSitter, you can be sure to receive the best service, such as how you did with Tim! We pride ourselves on the hard work and great talent of all of our employees. Thank you! Katie R. - Client Services
Terry was a pleasure to work with -- she was accommodating, patient and accessible. The measuring appointment went off without a hitch. The installers were cooperative and neat. The installation looks great. I would certainly recommend your firm.
Business response:
Mary - We are thrilled to hear that every aspect of your experience with us was pleasant! Our employees, such as Terry and the installers that completed your flooring, know how important a job well done is and we have high confidence that that is exactly what we at DeSitter will deliver. Katie R. - Client Services
I was very impressed with your new showroom in Glen Ellyn, there were so many beautiful tiles to choose from , I was like a kid in a candy store. Denise was very knowledgeable and helped me pick the right tile for my bathroom . I will definitely come back for any future tile or carpet needs.
Business response:
Vicki - Thank you for visiting our new showroom! Our goal was to be bigger, better and bolder and hope that the addition of tile helped be a more complete and full service showroom. Denise and our other tile specialists excel in their knowledge and expertise of tile and we are very confident that we can help all of our customers make the best design decisions for their projects. We look forward to working with you again soon! Katie R. - Client Services
A rug I ordered was delivered in an unsatisfactory appearance. I brought it in and Allen called the mfg. and it was defective. They will cut another run. That personal service is why I shop at DeSitter. It's worth the money
Business response:
Rosary - Unfortunately there are times where we receive defective area rugs or carpeting but we always make sure to remedy the issue and get our customers the beautiful product that they deserve. We are happy that you chose DeSitter and that Allan was able to come through for you! Katie R. - Client Services
DeSitter was very patient as we spent days and multiple trips getting samples. They provided tons of expert advice and the installation was perfect
Business response:
Jim - We are very pleased to hear that you were satisfied with your experience! We know that making flooring decisions can sometimes be difficult so we make sure to keep our customers very informed and help in any way we can! Katie R. - Client Services
Donna was great to work with during the tile selecting process. We spent a lot of time narrowing down the tile options, and Donna was very patient with us. She had many tile samples brought in to help us with the selection process. Thank you Donna! The installer was on time and did a nice job laying the back splash tile. I would recommend DeSitter to anybody.
Business response:
Mike - Our sales associates, such as Donna, are very knowledgeable in our products and services and make sure that their customers get all of the information that they need in order to be sure to make the best decision for the products to be installed in your home. We make sure you have samples to see and decide what is perfect for you! Thank you! Katie R. - Client Services
I was very pleased with the help and advice of my DeSitter salesperson Terry Maliska who helped guide me to a perfect decision for my master bedroom carpet. My installation was perfect. The three gentlemen who came for the install were polite, very conscience of my home. I was a bit worried about my baseboards being marred, and there was not one mark left behind. I really appreciate their attention to the small details. I would not hesitate working with Terry and the excellent installation crew in the future. Thank yo... read more
Business response:
Michele - The experience that you had is exactly what we hope all of our customers have when working with us at DeSitter. Our staff members are all experts at what they do and this is clearly shown by the service and knowledge that you receive from them. We appreciate your business and look forward to working with you on future projects! Katie R. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.