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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They gave me a fair price on carpet for a single room in a new house on a budget. The product I got exceeded expectations. There was an unfortunate error made by the mill and my carpet was delayed, so DeSitter fully carpeted that one room in a suitable product until my final carpet was delivered and installed.
Business response:
Mr. R. - While there are times that we cannot control mistakes made by the mills or shipping companies, we can guarantee that we will do all that we can to work with you while they remedy their errors. We are thankful we were able to provide you with something while you were patiently waiting and we appreciate your understanding. Katie B. - Client Services
Worked with Tim... He was great and patient with us until we finally picked something. Our stair runners are very nice.
Business response:
Marc - With having so many different products to choose from, our showroom staff makes sure that our customers have all of the information needed to make the best decision for their home. We are happy to hear that you are enjoying your new stair runners! Katie B. - Client Services
Installer came when expected, right on time. Very friendly. Excellent installation. No mess. Would highly recommend DeSitter to friends.
Business response:
Peggy - Thank you for your recommendations! The DeSitter staff works very hard to make sure that each customer is happy with their purchases and the service that they've received. Katie B. - Client Services
Great product selection. Installation went smoothly. Installers polite & cleaned up well after completed job.
Business response:
Alyson - At DeSitter, we know that each customer's style choice and home decor differ from the next so we make sure that we have a large variety of products to offer our customers. Thank you for choosing DeSitter! Katie B. - Client Services
Installation of our basement carpeting and vinyl flooring was on time with a great team. Very high quality installation and excellent clean up when the job was complete.
Business response:
Rich - While we do have some of the best showroom staff members at DeSitter, we also have incredibly talented installation crews as well! They have completed some amazing installations and we are overjoyed to know they did just that for you in your home. Katie B. - Client Services
Other than moving your store closer to Naperville I can't think of anything you could do to improve my next visit. Your staff was superb. Tom O'Brien took great care of me and the result was perfect. Thank you
Business response:
Colleen - Maybe in the future we will have a closer showroom but we are happy that you chose to visit our other locations! Tim and the rest of our staff knows how important it is to provide quality products and knowledge to our customers and we thank you for your business. Katie B. - Client Services
Very knowledgeable and professional sales staff. Store showroom is well designed and allows the customer a wide variety of flooring samples. I have used DeSitters in the past and have yet to have any problem. Installation is quickly scheduled and professionally done. They have earned a 5 star rating!!
Business response:
Susanne - Thank you! Our team works very hard to ensure that we are able to provide the best experience to our customer. We are thrilled that you have had a positive experience each time you've visited us! Katie B. - Client Services
The entire team was a pleasure to work with. We had a challenging metal spiral staircase to cover and the finish product was far exceeded our expectations. would highly refer anytime.
Business response:
Tiffany - I can assure you, it was our pleasure to work with you! DeSitter's installation crews have completed some extraordinary jobs and we are confident that they will exceed in challenging situations as well. We are truly happy you had such a great experience with us! Katie B. - Client Services
My parents worked for DeSitter in the 1970's so I knew the history and solid reputation of the business. As an adult, I've owned homes with all hardwood floors only, until recently. With my first opportunity to re-carpet a room, I shopped a few places near home, then went to DeSitter. Consultant Allan B. has an amazing knowledge and eye for color, even in the gray family of colors. In spite of my parent's connection, Allan sensed my inexperience in buying carpet, and took his time to explain and steer me towards the right c... read more
Business response:
Cindy - Wow! It's always interesting to learn how our customers have heard of us and it's incredible that your family used to work for us! We love having return customers and expanding our DeSitter family. Our sales associates know that sometimes our customers do not have the experience with certain products that is needed to make a decision and that's when we step up to help! Katie B. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,460 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.