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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,475 reviews
    Select a rating
    Eileen G.'s profile image
    7 years ago

    Love my new carpet and service from DeSitter. I would definitely recommend your company to someone else. Thank you. 

    Business response:

    Eileen - Thank you so much! While DeSitter loves to continue to work with our long time customers, we also enjoying meeting new people and establishing new business relationships! Katie B. - Client Services  

    terry b.'s profile image
    7 years ago

    Installation was on time, well done, and coordinated nicely with the painters. Very pleased with everything. 

    Business response:

    Terry - At DeSitter, we understand the importance of a smooth process in order to get the best end result. This is why we treat each order as a team effort and have all of our hardworking employees give it their best! Thank you for recognizing that! Katie B. - Client Services  

    Jayne A.'s profile image
    7 years ago

    Absolutely LOVE the new rugs in my home. DeSitter did a fantastic job helping me with the right selection of rugs for my home. The service when the rugs were delivered to professional and courteous. Prices are also very competitive. It's my place for all Rugs! 

    Business response:

    Jayne - We are overjoyed to hear how excited you are about your new purchase! Thank you for allowing us to serve you and your flooring needs. Katie B. - Client Services  

    Mr. R.'s profile image
    7 years ago

    They gave me a fair price on carpet for a single room in a new house on a budget. The product I got exceeded expectations. There was an unfortunate error made by the mill and my carpet was delayed, so DeSitter fully carpeted that one room in a suitable product until my final carpet was delivered and installed. 

    Business response:

    Mr. R. - While there are times that we cannot control mistakes made by the mills or shipping companies, we can guarantee that we will do all that we can to work with you while they remedy their errors. We are thankful we were able to provide you with something while you were patiently waiting and we appreciate your understanding. Katie B. - Client Services  

    Marc S.'s profile image
    7 years ago

    Worked with Tim... He was great and patient with us until we finally picked something. Our stair runners are very nice. 

    Business response:

    Marc - With having so many different products to choose from, our showroom staff makes sure that our customers have all of the information needed to make the best decision for their home. We are happy to hear that you are enjoying your new stair runners! Katie B. - Client Services  

    Peggy P.'s profile image
    7 years ago

    Installer came when expected, right on time. Very friendly. Excellent installation. No mess. Would highly recommend DeSitter to friends. 

    Business response:

    Peggy - Thank you for your recommendations! The DeSitter staff works very hard to make sure that each customer is happy with their purchases and the service that they've received. Katie B. - Client Services  

    Alyson's profile image
    7 years ago

    Great product selection. Installation went smoothly. Installers polite & cleaned up well after completed job. 

    Business response:

    Alyson - At DeSitter, we know that each customer's style choice and home decor differ from the next so we make sure that we have a large variety of products to offer our customers. Thank you for choosing DeSitter! Katie B. - Client Services  

    Rich B.'s profile image
    7 years ago

    Installation of our basement carpeting and vinyl flooring was on time with a great team. Very high quality installation and excellent clean up when the job was complete. 

    Business response:

    Rich - While we do have some of the best showroom staff members at DeSitter, we also have incredibly talented installation crews as well! They have completed some amazing installations and we are overjoyed to know they did just that for you in your home. Katie B. - Client Services  

    Colleen  M.'s profile image
    7 years ago

    Other than moving your store closer to Naperville I can't think of anything you could do to improve my next visit. Your staff was superb. Tom O'Brien took great care of me and the result was perfect. Thank you 

    Business response:

    Colleen - Maybe in the future we will have a closer showroom but we are happy that you chose to visit our other locations! Tim and the rest of our staff knows how important it is to provide quality products and knowledge to our customers and we thank you for your business. Katie B. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,475 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open at 9:00 a.m.