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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tim o’brien (Our sales person) was very courteous and worked with us to find a quality carpet that fit our budget. The team that installed the carpet was courteous & efficient. They arrived promptly at the scheduled time, carefully moved our large furniture and expertly laid the carpet. We are very pleased with our DeSitter experience.
Business response:
Diane and Jim - I am glad Tim was able to find you carpet that met your needs and your budget. Our installers take pride in their work and I am glad it was a pleasant experience for you. Thank you! Christy D. Client Services
Our salesman Paul Massey provided excellent service and professionally answered all our questions. Our wood floor installers were fantastic. They worked very hard and explained everything as they went along. They were organized and kept the area as clean as possible. Great Job!
Business response:
Barry - I am so glad Paul was able to answer all your questions. Our sales team and our installers are all extremely knowledgeable in their fields and enjoy helping everyone understand the process. Thank you! Christy D. Client Services.
We had a great experience working with DeSitter. Everyone was friendly and knowledgeable. We received excellent service all around and are very happy with the end result! We will definitely go back to them for any flooring needs in the future.
Business response:
Sarah - We are glad to hear you had an excellent experience and are very happy with the end result. We look forward to working with you for all your future flooring needs! Christy D. - Client Services
Very professional job, and the installers are very polite.
Business response:
Ginger - The installation teams at DeSitter are truly talented individuals who not only do a wonderful job but are very professional and courteous at all times. Thank you for welcoming them into your home! Katie B. - Client Services
Karen was very helpful helping us find what we needed for our bedroom. Quick response, even came out to double check the seams before ordering. The installers were neat, putting down runners on the floor and did a great job.
Business response:
Daniel - First, thank you for the opportunity to service your flooring needs! Karen and our other sales associates are very detail-oriented and in tune with our customer's needs because we want to ensure our customers get exactly what they are looking for. Katie B. - Client Services
I had not bought a new rug for ages, but found myself needing a new area rug and needing it pretty fast. I went to 12 different stores and just couldn’t find a rug I thought would work in my room. I went to DeSitters and Paul Massey helped me find a few rugs that I thought might work. He was patient, knowledgeable and he let me take samples home without a charge. I finally decided on a rug, but I could only buy it if it could be delivered before my two upcoming dinner parties. Paul got on the phone and talked to several peop... read more
Business response:
Janeen - When you haven't purchased flooring in quite a while, the whole process can be a bit overwhelming. It's our job to make it easier on each of our customers and we are thrilled to hear that we were able to do just that for you. We thank you for choosing DeSitter and hope to work with you again in the future! Katie B. - Client Services
We are happy with DeSitters all around. Tricia helped me pick out a carpet we are happy with. The installers did a great job and were pleasant to work with.
Business response:
Debbie & Mike - DeSitter is comprised of some of the very best sales associates and installation teams around. They are all very hard working and dedicated to providing the best service to each of our customers. Thank you for working with us! Katie B. - Client Services
Tim in Sales was great to work with - made us feel welcomed in the store, gave us some quick options and then didn't rush us into a decision. 18 months later when we finally made a decision and wanted it now, we had carpet installed two days later. Our three installers were professional with their customer and did an excellent job. Thanks!
Business response:
Daniel & Audrey - We are happy to hear that you decided to revisit DeSitter and that we were able to provide to you our 5 star customer experience. It is important to us that not only do we find the right products for our customers but that they are happy with all aspects of the DeSitter experience. Katie B. - Client Services
Working with DeSitter was great! I needed to get some carpet installed in my parents basement. Karen was very helpful with picking out something that was in my price range and could be installed quickly. She loaned me some samples over a weekend and when I called with my choice she had all the paperwork ready when I got to the store. The ONLY reason I gave 4 instead of 5 stars was the installers broke a ceiling light fixture while moving a mattress. Everything else, including the installation, was perfect.
Business response:
Sandy - We are thrilled to hear that you enjoyed your experience with Karen and the overall process from start to finish! We try to make the process as seamless as possible and are happy that we did just that. I am sorry to hear about the light fixture and will be reaching out to you to discuss. Thank you! Katie B. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open at 9:00 a.m.