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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,460 reviews
    Select a rating
    Virginia C.'s profile image
    7 years ago

    I had a very good experience at the LaGrange store. Tim helped with the selection and the installers did everything professionally ,including reconnecting the TV. 

    Business response:

    Virginia - So wonderful to hear! Tim, along with our other sales associates, are always very eager to offer their professional opinions and share their knowledge with their customers about our products and services. Thank you for choosing us! Katie B. - Client Services  

    Rita H.'s profile image
    7 years ago

    Jessica was recommended and met every high expectation. She wanted our order to be as corrr t as we did. She was patient and enthusiastic as though I was her only client which is something I want and need. Grateful. 

    Business response:

    Rita - Jessica recently joined the Glen Ellyn showroom staff from our previous tile location in LaGrange. She is amazing when it comes to design and always goes above and beyond to ensure that each of her client's jobs are finished to their complete satisfaction. We are so happy to hear how pleased you were with the service you received. Katie B. - Client Services  

    Jen's profile image
    7 years ago

    Everyone was very helpful from pick the tile to having it delivered. 

    Business response:

    Jen - At DeSitter, each customer's order is handled with a group effort. Every staff member that assists with your job are true professionals and experts at what they do. This is why we have so many satisfied customers and a great reputation as we give it our all, each and every time! Katie B. - Client Services  

    Gail D.'s profile image
    7 years ago

    Karen was great to work with as always and had wonderful suggestions and advice. Delivery and installation was handled very smoothly. It is a pleasure to work with DeSitter. 

    Business response:

    Gail - Karen is a very knowledgeable individual and is always eager to help her customers with their interior design and offer her expert advice. We are very happy to hear you had such an enjoyable experience but the pleasure was ours! Katie B. - Client Services  

    Carolyn R.'s profile image
    7 years ago

    Had great input from your staff in choosing the style and the rug is everything we hoped for!! 

    Business response:

    Carolyn - We always want to make sure that our customers have all the help they can get! We know that choosing the right flooring may be difficult, especially if you are not familiar with the products, which is why we are always eager to help make the decision easier! We're thrilled that you are happy with your selection. Katie B. - Client Services  

    Dave N.'s profile image
    7 years ago

    Guys we're ok, but I wished they spoke better English . End results were excellent 

    Business response:

    Dave - Thank you for your honest feedback. There are a few of our installation teams that have some members who use English as a second language. One thing for sure is that their work is always very professional and they are true experts at what they do. If any of our customers ever find communicating with our installers to be a challenge, they can simply ask the installer to call us right away or the customer can also call us directly to discuss. Thank you! Katie B. - Client Services  

    Alise C.'s profile image
    7 years ago

    I had 3 large rooms plus 2 separate closets done. The sales experience was very positive and helpful. The installation was a breeze - professional, quick and clean. I would definitely use DeSitter again. 

    Business response:

    Alise - We always enjoy working with new customers and are even happier when we learn that they would choose us again! We hope you are enjoying your new flooring! Katie B. - Client Services  

    Janet M.'s profile image
    7 years ago

    A great experience. Quick delivery and the installation crew cleaned up very well. Sales staff was very knowledgeable. 

    Business response:

    Janet - Our goal at DeSitter is to provide an all around enjoyable experience. We have true professionals who are experts at what they do in each department and look forward to working with each and every one of our customers. Katie B. - Client Services  

    Mary H.'s profile image
    7 years ago

    We had carpeting installed in two bedrooms and an office. The work was done efficiently and professionally. Joanne Voll was our consultant at DeSitter and did an excellent job in assisting us and with follow-up. 

    Business response:

    Mary - Joanne and our entire sales staff work very hard to ensure that all of our customers are happy with their selections and the completion of their installations. We thank you for choosing us and are thrilled to hear how pleased you are. Katie B. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,460 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.