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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,475 reviews
    Select a rating
    Larry J.'s profile image
    7 years ago

    We chose DeSitter to assist us in selecting and installing a hardwood floor in our master bedroom. Our experience from our consultant, Hana to the team lead on the installation , Jonny was excellent. We will definitely be back for our next flooring project. 

    Business response:

    Larry - Each and every one of our staff members, such as Johnny and Hana, dedicates their hard work and effort to ensuring that a customer is well taken care of. It is because of this overall team effort that we area able to provide such a smooth process from initial contact to end result with your install. Thank you! Katie B. - Client Services  

    Martha V.'s profile image
    7 years ago

    Carpet was installed quickly and done well!! 

    Business response:

    Martha - At DeSitter, we always try to get our customers installations scheduled and completed quickly but there are times that this may be more difficult during the busier seasons when the schedule fills up quickly. We are happy that yours was done quickly and that you are happy with the result! Katie B. - Client Services  

    Patsy B.'s profile image
    7 years ago

    A customer can tell a lot about a company by how its people respond to requests for minor adjustments or small revisions. Our flooring job required a few finishing touches which were taken care of within days of the project completion. From asking for an initial estimate to working with the sales staff to arranging the delivery of materials to having the work done, each person at DeSitters offered prompt, efficient, considerate and professional behavior. There is a reason for dealing with this kind of company as opposed to... read more

    Business response:

    Patsy - Thank you so much for such wonderful words! While we always push forth our best effort to guarantee the complete satisfaction of our customers, it always gives us a pleasant feeling when our customers reach out to let us know we are doing a good job! Thank you again and we look forward to working with you in the future. Katie B. - Client Services  

    Patricia D.'s profile image
    7 years ago

    On time installation. Installers were very respectful. All in all a good purchase experience. 

    Business response:

    Patricia - Our installation teams are simply some of the best flooring crews available. They are courteous, respectful, hard working and extremely skilled at their work. We are thankful they met your expectations! Katie B. - Client Services  

    Brian K.'s profile image
    7 years ago

    Exemplary. Planned skillfully with ourselves and our realtor, executed to perfection. Came back promptly, to tidy up one small detail. 

    Business response:

    Brian - At DeSitter, we want our customers to be fully satisfied with the look of their new flooring and also with their overall experience. Our staff members work closely with our clients to be sure the process is smooth and we are here to answer questions and make sure the job is completed to your satisfaction. Katie B. - Client Services  

    Terri G.'s profile image
    7 years ago

    What a great experience from beginning to end! I love my new area rugs and the service was fantastic. When there was a mixup with delivered, Tim made it right immediately. I will be bringing my clients to DeSitter in the future. 

    Business response:

    Terri - We are always looking to build more business relationships with designers and are excited that you would like to as well! While we try our best to make sure everything we do is exactly as it should be, there are some times that a mistake occurs but you can be assured that we will always do what is needed to remedy it. Katie B. - Client Services  

    bob c.'s profile image
    7 years ago

    From the beginning with Joann everything has been smooth. Workers showed up on time and did a great job. 

    Business response:

    Bob - At DeSitter, we rely on an overall team effort to be sure to provide the best service possible to each of our clients. We are so happy to hear that Joanne and our installers did just that! Katie B. - Client Services  

    Donna Y.'s profile image
    7 years ago

    My order was shipped and installed in less than 3 weeks. Installation team was professional and courteous. Karen was very patient and helpful with my selection process! 

    Business response:

    Donna - We are so very happy to hear that Karen was able to help complete your project in such a short amount of time and that you are fully satisfied with your experience! We hope to work with you again. Katie B. - Client Services  

    Sonia J.'s profile image
    7 years ago

    Great sales and post sales experience 

    Business response:

    Sonia - At DeSitter, we know that a customer's experience doesn't simply end after their installation is complete; it goes further than that! This is why we make sure to follow up on each installation to be sure our customer is fully satisfied with the end result and to get any feedback that may help us make our business practices even better! Katie B. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,475 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is open now. It will close at 6:00 p.m.