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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had 3 large rooms plus 2 separate closets done. The sales experience was very positive and helpful. The installation was a breeze - professional, quick and clean. I would definitely use DeSitter again.
Business response:
Alise - We always enjoy working with new customers and are even happier when we learn that they would choose us again! We hope you are enjoying your new flooring! Katie B. - Client Services
A great experience. Quick delivery and the installation crew cleaned up very well. Sales staff was very knowledgeable.
Business response:
Janet - Our goal at DeSitter is to provide an all around enjoyable experience. We have true professionals who are experts at what they do in each department and look forward to working with each and every one of our customers. Katie B. - Client Services
We had carpeting installed in two bedrooms and an office. The work was done efficiently and professionally. Joanne Voll was our consultant at DeSitter and did an excellent job in assisting us and with follow-up.
Business response:
Mary - Joanne and our entire sales staff work very hard to ensure that all of our customers are happy with their selections and the completion of their installations. We thank you for choosing us and are thrilled to hear how pleased you are. Katie B. - Client Services
Very pleased with the installers, the clean-up & the product.
Business response:
Erin - At DeSitter, we provide quality products and quality installation services and are so happy to hear you're fully satisfied. Katie B. - Client Services
I am very pleased and satisfied with the professional of Desitter. From the first contact in the showroom with Paul, to working with the person who measured for carpet and the installers, it was a pleasant experience, with no hassells or pressure from anyone. I would highly recommend Desitter to my family and friends for any flooring they may want done. Thank you again for being a company that rates #! for me.
Business response:
Kathy - Thank you for such kind words! Paul and the rest of the DeSitter staff are true professionals and experts in the flooring industry. At DeSitter, we know how important it is that our customers have a satisfying and painless experience, which is why all of our staff members are some of the best at what they do. Thank you for choosing DeSitter and for recommending us! Katie B. - Client Services
Terry, our salesperson, has been great. Always very professional but really went out of her way to make sure we were getting what we wanted. Also, the gentlemen delivering the product were also super nice and very professional as well. The floors have been covered so haven't been able to fully inspect or utilize them yet but the small part that I saw looked great. Overall a great experience. Thank you!
Business response:
Mr. Durga - Terry is an amazing member to the DeSitter team. Her and the rest of our sales associates will go above what is expected of them, simply because they really do care about their customers. Our delivery crews are also some of the most professional and friendly people you can meet and we are happy that you were satisfied with the service you received from all of our staff. Katie B. - Client Services
My sales person was helpful and knowledgeable. I am really happy with the carpet thus far (obviously time will tell) The installers cleaned up after the job and seemed to do quality work. (I am a little concerned about the non-bound edges of the carpet, primarily where it meets the tile floor- will it unravel???) I mentioned this to the installer and he assured me all was good.
Business response:
Kara - We're so happy to hear that you are enjoying your new carpeting! As far as the edges of the carpeting go, our installers are experts at what they do and if they assured you that it would be fine, I would let that ease your mind. However, if any issues do arise, please call us immediately to take care of it. Thank you! Katie B. - Client Services
Our experience at DeSitter in LaGrange was delightful. Allan made the search for our family room carpeting extremely easy...even with a huge selection. He was most professional and kept us informed right up to installation. Our installers were great...came on time, removed the old, laid the new, cleaned up perfectly. Certainly returning for our carpeting needs.
Business response:
Alice - Allan has been a star salesman at DeSitter for over 30 years and works with another amazing group of sales associates at our LaGrange showroom. We are thrilled to hear how pleased you were with our installation teams but not surprised as we do have some of the very best around. Katie B. - Client Services
Starting with Paul in the showroom, we had a very good experience. We had a small job and were treated as if we were booking a larger piece of business. All aspects ... selection, order, payment schedule of installation and installation went smoothly..The process was seamless.
Business response:
Gayle - At DeSitter, we put the same amount of effort and dedication into each of our jobs, regardless of size. Each and every customer of ours is important to us and will receive the same customer service! We are very happy that you are satisfied and hope to work with you again in the future. Katie B. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is open now. It will close at 6:00 p.m.