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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The design rep was very helpful in resolving a problem we had with our initial flooring shipment. Also ,she was very helpful in presenting us with flooring options and design advice.
Business response:
Juanita - Unfortunately there are times where mistakes happen that our beyond our control but the DeSitter staff will always work hard to ensure they are handled and resolved appropriately. We are happy to hear that our sales rep did just that! Katie B. - Client Services
From walking into DeSitter, to walking on our new carpet the service was top notch!
Business response:
Jenny - Awesome to hear! It is such a nice thing to hear when our customers are fully satisfied and are truly enjoying their new purchase! Katie B. - Client Services
They had a great selection and were prompt with installation. Only problem was they confused the installation day, which was annoying, but they did a good job.
Business response:
Anne - I am sorry to hear about the confusion regarding your installation but am glad that all turned out well in the end! I'll be sure to mention this to our scheduling department so that we can make sure we do not let this happen again. Katie B. - Client Services
Tim Kelliher was our salesperson. We explained what we needed and he showed us several carpet samples that would be an appropriate choice. He did not try to over sell us and was extremely professional. The installation crew worked diligently to remove the old carpet and install the new one in a minimum of time. If the need arises again, I will be sure to contact your company first for our carpet/flooring needs.
Business response:
Jay - The sales staff at DeSitter care about our customers and make sure they show them the best options for their home while making sure never to come off as pushy or rude. We do not try to simply sell you something just to get your business, we genuinely want to help and work on providing what is best for you and your family. Thank you for allowing us the opportunity! Katie B. - Client Services
We walked into your showroom on Roosevelt Rd with a carpet project that we needed done quickly. We found excellent help, an excellent product and excellent installation! All on time!!
Business response:
Leona - We are glad you chose to stop in! We always have expert staff members ready to help each and every customer and try our best to meet all of your needs! Katie B. - Client Services
We enjoyed working with Joanne Voll. She helped us select the materials. The installers were very professional. We love the new look!
Business response:
Emily - New flooring can have such a big impact on how you feel towards your home! We're happy that Joanne provided wonderful service and the installers helped you love your new look! Katie B. - Client Services
Very good. There were problems but they were handled well
Business response:
Michael - While I am sorry to hear that some issues arose with your situation, I am happy to know we stood by our services and handled them appropriately. Katie B. - Client Services
The installation team was great and professional.
Business response:
David - This is exactly what we want to hear about each of our installation teams! Thank you for allowing us to service your home. Katie B. - Client Services
Timely and friendly installers made the job seem easy today.. Love the carpet.
Business response:
Nancy - Awesome to hear! Our installation crews are very talented teams that will complete an installation and have it look amazing. They are hardworking, professional and truly experts in their field. Katie B. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is open now. It will close at 6:00 p.m.