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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tim was wonderful at showing us options that would work in our remodel. He sent a very careful technician who got the quantity just right and delivery was on schedule just as promised. Everything arrive in great shape.
Business response:
Maggie - Our sales associate, including Tim, really know a lot about our products and what will and won't work best for our customers. They make sure to advise you correctly and give you the reasoning behind it. We are happy that all went well and wish you luck on the completion of your project! Katie R. - Client Services
My salesperson, Allan in LaGrange, was knowledgeable and friendly without being pushy. The measurer had convenient times available to come out and measure our rooms. Allan provided a quick turnaround on our quote and we were able to schedule installation within 7 days! The installers arrived on time and did an excellent job laying the carpet and restoring order to the rooms without leaving a mess behind. Excellent service all around!
Business response:
Carolyn - Every individual's situation and schedule is different and we take that into consideration at DeSitter when making appointments, house calls, scheduling installation times, etc. Our job is not to make your life more difficult or make you work around our schedule, which is why we always try to coordinate with our customers to do what's convenient for them, when possible. Allan, our other sales associates, and our installers all work together as a team to help achieve this. Thank you for choosing us! Katie R. - Clien... read more
Liked working with Paul. He helped us pick out what was appropriate for our needs. The installers were efficient and even early.
Business response:
Lucille - At DeSitter, our staff members know how important it is that they use their expertise and knowledge to help their customers find the best product for them and to have it installed professionally. When they are able to do that and provide a satisfying experience, we consider it a job well done! We are happy to know that Paul and our installers did just that! Katie R. - Client Services
The representatives from Desitter that installed the carpeting were polite and respectful. The installation was professionally done.
Business response:
Mary - DeSitter Flooring has some of the best installation crews and craftsmen in the Chicagoland area. Their expertise ranges from many different flooring types so we are sure to have the perfect installer for your project! Katie R. - Client Services
IT WAS GREAT ,VERY HAPPY
Business response:
Frank - We are thrilled to know that we've gained another satisfied customer and look forward to working with you for years to come! Katie R. - Client Services
quick, clean and professional installation
Business response:
Julie - DeSitter has some of the most talented and experienced installation crews around and this is what makes our finished installations some of the most beautiful jobs we've seen! Katie R. - Client Services
Our sales person listened to what we wanted and provided a range of options to suit our needs based on the budget we set aside. The installation was performed on schedule and the installers were very careful with the movement of furniture. They were courteous and efficient and did a great job installing the carpet, cleaning up and replacing the furniture. When they left it appeared as if they had never been there. We appreciated the follow-up from both the office and sales person to make sure we were satisfied (which we are)... read more
Business response:
Jim - Our sales associates are very knowledgeable when it comes to our products and make sure they listen to exactly what it is that you're looking for. This helps them decide what is best to recommend to you and help you choose the perfect product. Our installation crews are very professional and treat your home as if it were their own! We follow up on every purchase and installation with our company to be sure each customer is fully satisfied. Thank you! Katie R. - Client Services
The area rug is perfect. We love the color and feel of it. I asked if I could pick it up at the warehouse a day before the original delivery date and I received a call back that they would deliver the rug a day early! What a wonderful surprise. I would highly recommend DeSitter to anyone
Business response:
Leslie - While we are not always able to switch deliveries/installations around as we were fortunate enough to be able to do in this case, we always try our best at DeSitter to accommodate our customers and their busy schedules. We love to hear that you are as happy with your purchase as can be and hope you continue to enjoy. Katie R. - Client Services
My experience was a great one from the beginning to the end. I will highly recommend this company and will use them in the future!
Business response:
Mimi - At DeSitter, we make sure that our customers are well taken care of from the first point of contact, whether it be on the phone or in our showroom, until their purchase and/or installation is complete! We look forward to working on future projects with you! Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is open now. It will close at 6:00 p.m.