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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The representatives from Desitter that installed the carpeting were polite and respectful. The installation was professionally done.
Business response:
Mary - DeSitter Flooring has some of the best installation crews and craftsmen in the Chicagoland area. Their expertise ranges from many different flooring types so we are sure to have the perfect installer for your project! Katie R. - Client Services
IT WAS GREAT ,VERY HAPPY
Business response:
Frank - We are thrilled to know that we've gained another satisfied customer and look forward to working with you for years to come! Katie R. - Client Services
quick, clean and professional installation
Business response:
Julie - DeSitter has some of the most talented and experienced installation crews around and this is what makes our finished installations some of the most beautiful jobs we've seen! Katie R. - Client Services
Our sales person listened to what we wanted and provided a range of options to suit our needs based on the budget we set aside. The installation was performed on schedule and the installers were very careful with the movement of furniture. They were courteous and efficient and did a great job installing the carpet, cleaning up and replacing the furniture. When they left it appeared as if they had never been there. We appreciated the follow-up from both the office and sales person to make sure we were satisfied (which we are)... read more
Business response:
Jim - Our sales associates are very knowledgeable when it comes to our products and make sure they listen to exactly what it is that you're looking for. This helps them decide what is best to recommend to you and help you choose the perfect product. Our installation crews are very professional and treat your home as if it were their own! We follow up on every purchase and installation with our company to be sure each customer is fully satisfied. Thank you! Katie R. - Client Services
The area rug is perfect. We love the color and feel of it. I asked if I could pick it up at the warehouse a day before the original delivery date and I received a call back that they would deliver the rug a day early! What a wonderful surprise. I would highly recommend DeSitter to anyone
Business response:
Leslie - While we are not always able to switch deliveries/installations around as we were fortunate enough to be able to do in this case, we always try our best at DeSitter to accommodate our customers and their busy schedules. We love to hear that you are as happy with your purchase as can be and hope you continue to enjoy. Katie R. - Client Services
My experience was a great one from the beginning to the end. I will highly recommend this company and will use them in the future!
Business response:
Mimi - At DeSitter, we make sure that our customers are well taken care of from the first point of contact, whether it be on the phone or in our showroom, until their purchase and/or installation is complete! We look forward to working on future projects with you! Katie R. - Client Services
The carpet installers had to move out a wine fridge to install the carpet under and behind it. They were careful and courteous, even though the fridge wouldn't come out as far as hoped because of an outlet that was unreachable. The carpet is even prettier than expected! Thanks also to Terry, who had great advice.
Business response:
Patti - Some of the installations that we work on have some tricky aspects to it but our craftsmen have the knowledge and experience needed in order to get them done correctly and professionally. Terry, like our other sales associates, are great for design advice and knowledge concerning products. Katie R. - Client Services
I have always had a positive experience with DeSitter Flooring. I have been a customer for 16 years. carpets, tile, etc
Business response:
Vanessa - While the DeSitter name is often easily recognized as being a great company for carpeting, many people do not realize that we do so much more! DeSitter has many different products, such as carpet, tile, hardwood, lvt and much more. We thank you for your continued loyalty and are happy to hear that you've used our services for more than just carpeting and have been happy each time! Thank you! Katie R. - Client Services
DeSitter carpeting helped us again with carpeting a walk-in closet at our home. They had a remnant very much like our bedroom carpet; the pricing with removal of old carpet installation of the new was competitive; and their installers were not only on time, but a few minutes early. They did an excellent job on top of the Capet install they did for us last Fall. We highly recommend DeSitter Carpet.
Business response:
Jane - Thank you for allowing DeSitter Flooring to be your choice for all your flooring needs! We greatly appreciate your business and take great pride in knowing that we've left you satisfied with both purchases and eager to use our services again! Katie R. - Client Services
Desitter Flooring has a 4.9 star rating with 1,460 reviews.
Desitter Flooring is open now. It will close at 6:00 p.m.