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Dialpad
- Other
- San Ramon, CA
About this business
Daily essential product that never fails Dialpad works smoothly and allows for access across devices, and has upped their game with new functionality recently
Dialpad review Nice tool to work with, easy to use and with minimal issues.
Integrates Seamlessly I love how Dialpad integrates seamlessly with SalesForce and Outreach
Convenient, easy to use! Does need a bit of work. I love using Dialpad. I like the convenience of being able to use it on my phone through the mobile app, although, I do think that the mobile app does need a function to use the voicemail drop. I like that Dialpad stores previous numbers and conversations, and sometimes even gets the contact's names already in the system. I do think it can be a bit glitchy sometimes.
Great Reporting and Analytics We thought Dialpad's Call Center had WorkForce Management capability, but worked with their engineering team to provide analytics and reporting we needed.
Overall DialPad is probably one of the best systems I have worked on I love working on dialpad as well as reporting available on for me to review and track my work. I must be honest a lot of the above is not really something I can review on as I am an end user and therefore I have opted for a 3 star on all questions not really applicable to me.
Great VoIP Solution Overall Dialpad works well. I wouldn't say it's spectacular compared to other telephony providers, but it's definitely comparable with other popular vendors.
Dialpad Experience Software is good for when you are working remotely. It's easy to use and great to communicate with team members of the organization.
Very nice system to stay in touch with clients Very nice system, easy to see past calls, easy to send texts and see voicemails, I really like how it transcribes VM's into words.
Frequently asked questions about Dialpad
How is Dialpad rated?
Dialpad has a 4.3 star rating with 257 reviews.
When is Dialpad open?
Dialpad is closed now. It will open at 9:00 a.m.