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Dialpad
- Other
- San Ramon, CA
About this business
its cool Its okay, be acting slow like sometimes it will randomly put me unavialble and i do not like that cause thn we end up missing calls without even knowing
DialPad works for me Works right almost every time very rarely have any issues, very easy to navigate and work with. We had a very good training course on DialPad before being turned loose with it.
Stars Galore! like the advantage of working from Dialpad and/or SalesForce, ease of checking in on missed calls, ease of calling outbound
View from a Customer Service Perspective I find the service good. I mainly use it to answer incoming customer calls. The only issue I would have is that because the calls come through the computer, the connection is sometimes bad and customers have a hard time hearing.
Great VoIP solution for large to midsize sales organizations Terrific product that integrates well with most Operating Systems. We use it at our organization and the solution has worked very well in efficiency, operating ease and reporting.
Wide breath of features and easy to use The experience of Dialpad, for the most part, exceeds my expectations of a Call Center service as the features included on the platform provide so much utility such as: The "Back" and "Forward" button, being able to review transcripts, who's available, schedule feature, light and dark mode, etc.
Dialpad is an awesome platform! Great service and gets the job done! Super fast and provides a lot of options on how to communicate with prospects. I love that it has a texting functionality.
One of the Most Efficient Communication Platforms I Have Ever Used I use Dialpad on a daily basis to receive calls, voicemails and sms from clients. It's very well integrated with our network of employees and different call centers. The learning curve of I when i first started using it was better than other products I had worked with before.
The best Phone service i have used in a long time. I have really enjoyed using this new system it has all the features we needed to be able to manage the integration off all of our locations on the east coast. because sharing the workload is vital so that no one feels over whelmed.
Frequently asked questions about Dialpad
How is Dialpad rated?
Dialpad has a 4.3 star rating with 257 reviews.
When is Dialpad open?
Dialpad is closed now. It will open on Monday at 9:00 a.m.