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Dianne Crosby at Rate (NMLS #304682)

4.9

About this business

Location details

41 Freelon Street, San Francisco, CA, 94107, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9170 reviews
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Sarah G.'s profile image
Sarah G. 
rating
4 years ago

I had a phenomenal experience with Dianne as a first time home buyer. I had been referred to another lender with Draper & Kramer. While my initial conversations with that lender started out well, and I found him to be charming and funny, after our non-contingent offer on a home was accepted I was shocked by the differing numbers, quotes, and estimates of down payment and cash to close figures. On a tight budget with our first home, I found this to cause me significant distress and anxiety. Enter Dianne (2-3 weeks til closi... read more

Harold G.'s profile image
Harold G. 
rating
4 years ago

Diane and her team were awesome. They were communicative, friendly and transparent. They provided a options for us to chose from that best suited our needs. Our home-buying journey was far less stressful because of Her and her team. Thank you again for all your help. 

Di L.'s profile image
Di L. 
rating
4 years ago

It's been a few years since I've written a review about this amazing human and her team, so here it goes! Dianne helped us refinance twice in the past year to take advantage of lower rates. She is incredibly responsive, knowledgeable, and honest. I always leave our conversations feeling more equipped and ready to made a well-informed decision about our home loan. I know it's been an incredibly unique and busy year for Dianne, but she always took time out to address our concerns directly, including making herself available to... read more

Olivia M.'s profile image
Olivia M. 
rating
5 years ago

Dianne Crosby and her team -- Amy, Michael, and Tina -- are all fantastic to work with. This is my third loan with Dianne and each time has been excellent. I've been working with her for 8 years. I closed on my refinance this week and the process was smooth and convenient. My questions were answered timely by the team along the way. I'm very happy with the rate I have. I highly recommend Dianne to first time home buyers or anyone looking for a great rate. Thank you Dianne and team! 

Bob K.'s profile image
Bob K. 
rating
5 years ago

Dianne and team has gone above and beyond, guiding us through the home buying process and the associated loan process during the challenging COVID period. They are smart, hardworking, nice people who really want to help you get the property of your dreams and the best loan package that you deserve. Dianne will impart her many years of wisdom in the business to ensure you make the right loan choice for your situation. Dianne worked thru nights, weekends to ensure that everything went off without a hitch, and true to her wor... read more

Dani S.'s profile image
Dani S. 
rating
5 years ago

Dianne and her team are excellent. I met her three years ago at a home buying seminar and was blown away by her knowledge. I spent the past few years rehabilitating my credit score and saving up for a down payment before finally applying for preapproval to see how close we were to our goals. As a first time home buyer, I was nervous about the whole process of home buying, but she was always incredibly clear about what the next steps would be and she answered emails and phone calls promptly and always gave us a heads up if sh... read more

Stacie I.'s profile image
Stacie I. 
rating
5 years ago

You need Dianne Crosby at Guaranteed Rate when you get a mortgage or refi. I contacted her so I could get a refi during the tumultuous Covid-19 period. There was so much confusion around how to process refi's during a lock down and the rates were jumping around. I set up my application on her site and she contacted me directly. I didn't have to watch or worry about the rates because she did all that for me and she got me a really, really good rate. From there, the process was smooth and easy and her team led me through t... read more

Caitlin W.'s profile image
Caitlin W. 
rating
5 years ago

We worked with Dianne and her team to buy our first house. Her and her team deserve a medal (shout out to Michael!). As first-time home buyers, we had a ton of questions and felt nervous going into the process. Dianne and everyone on her team was so easy going, positive, responsive, and kind. They were super patient walking us through the process and worked hard to get our financing squared away with a very tight turnaround. We had a few surprises come up through the process, and Dianne and her team navigated them like pros,... read more

Tina U.'s profile image
Tina U. 
rating
6 years ago

Diane and her team were great. Super fast turnarounds, easy process and for us the best loan product that fit our needs. I really liked the online platform too to upload all of the docs. Made it a lot simpler to apply and get diligence done. Thanks Diane! 

Frequently asked questions about Dianne Crosby at Rate (NMLS #304682)

How is Dianne Crosby at Rate (NMLS #304682) rated?

Dianne Crosby at Rate (NMLS #304682) has a 4.9 star rating with 170 reviews. 

When is Dianne Crosby at Rate (NMLS #304682) open?

Dianne Crosby at Rate (NMLS #304682) is closed now. It will open tomorrow at 9:00 a.m.